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VCS Assistant Canteen Chief- West Roxbury MA

Veterans Health Administration · Posted 11 days ago

On-site Roxbury, ME $55K Apply by Sep 14, 2026 General Business And Industry ENTJESTJ
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About the Role

Are you seeking a better work-life balance? Join an exceptional organization that prioritizes Veterans for an outstanding career! With over 80 years of serving our nation's Veterans, the Veterans Canteen Service (VCS) is currently seeking a dynamic Assistant General Manager for our West Roxbury, MA VA Medical Center Canteen. Join our fast-paced environment if you have a passion for our Veterans and their families, along with prior multi-unit experience.

What You'll Do

  • Duties include, but are not limited to the following: Operations Leadership: Support the daily operations of the Patriot Café, Patriot Retail, and/or Patriot Brew within the VA Medical Center.
  • Team Supervision & Development: Supervise, train, and support assigned personnel to build a motivated, high-performing team.
  • Customer Experience Excellence: Deliver and promote outstanding customer service standards to create a welcoming environment for Veterans, staff, and visitors.
  • Food Safety & Quality Assurance: Ensure food quality, sanitation, cleanliness, and product availability to maintain high safety and service standards.
  • Regulatory & Standards Compliance: Reinforce consistent adherence to established operational policies, procedures, and quality standards.
  • Financial & Resource Management: Assist in managing inventory control, labor costs, and budget performance to optimize efficiency and profitability.
  • Marketing & Promotions: Develop and implement local promotional programs to increase engagement and drive sales.
  • Leadership Accountability: Report directly to the Canteen Chief, providing updates on operations, performance, and compliance.

Requirements

  • As a Condition of Employment for accepting this position, you will be required to serve a 1-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
  • Additional Conditions of Employment include: -Selective Service Registration is required for males born after 12/31/1959. -Subject to background/security investigation.
  • Associate Degree in Business, Hospitality, or Management preferred (not required).

Personality Fit

This role is commonly a great fit for these MBTI types:

Job ID: 28e4d8d0-2094-4a13-8f25-d34f4d7d0a73

Posted via USAJobs

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