Job Listing
Transportation Assistant
Veterans Health Administration · Posted 15 days ago
On-site Chicago, IL $46K – $66K Apply by Sep 10, 2026 Transportation Clerk And Assistant ENTJESFJESTJISTJ Operations
Apply for this job → About the Role
The incumbent serves as a Transportation Assistant - Transportation Coordinator acts as primary contact to Veterans for transportation needs. The incumbent works with the Veteran Transportation Service (VTS) Supervisory Mobility Manager for transportation workload forecasting, scheduling design, procedure development, and quality improvement implementation, modification of processes, evaluation, and ongoing operational flow of the Veteran Transportation Services program.
What You'll Do
- →The coordination of transportation function is multi-faceted and diverse.
- →The three major areas of responsibility are: (1) Scheduling, Data Collection, & Tracking Support; (2) Consult Management responsibilities; (3) Program Support responsibilities.
- →The incumbent must have knowledge of clinical services, related software, and programs as they relate to clinical computing and office automation.
- →Major duties include but are not limited to: Performs work involving consult management, appointment scheduling and admissions scheduling.
- →Daily responsibilities include collecting, compiling, and tracking data and statistical information in support of Veteran Transportation Service (VTS).
- →Performs a basic analysis of the data and generates a variety of reports.
- →Reviews documents, reports and/or applications for omissions and inconsistencies and ensures data entry is complete and accurate.
- →Enters pertinent information into an automated tracking system.
- →Coordinates service practices that decrease waits and delays for patients in all specialty areas.
- →Utilizes the Veterans Health Information System & Technological Architecture (VISTA), Computerized Patient Record Systems (CPRS) or SharePoint Consult/Request Tracking System in processing internal consultations.
- →Plans for, organizes, administers, and directs how the work will be accomplished for the VTS program.
- →Planning responsibilities require consideration of support services e.g., systems management, operations, workload forecasting, review, and reporting of data/statistical results of program/project studies, vehicle maintenance and repair, etc.
- →Coordinates the day-to-day operation of VTS program flow, processes, and functions.
- →Plans and provides support services in the following types of program areas: electronic records management; driver scheduling setup & management; space utilization services.
Requirements
- ✓Citizenship; non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
- ✓Suitable for Federal employment, determined by a background investigation All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment.
- ✓Applicants who refuse to be tested will be denied employment with VA.
- ✓Selective Services Registration is required for males born after 12/31/1959 Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
- ✓Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓Complete all application requirements detailed in the "Required Documents" section of this announcement.
- ✓As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest.
- ✓In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
- ✓Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
- ✓A transcript must be submitted with your application if you are basing all or part of your qualifications on education.
- ✓Note: Only education or degrees recognized by the U.S.
- ✓Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment.
- ✓You can verify your education here: http://ope.ed.gov/accreditation/.
Personality Fit
Job ID: d064f4e8-dd15-458b-863b-33665386895b
Posted via USAJobs