Job Listing
Transportation Assistant
Veterans Health Administration · Posted 11 days ago
On-site Portland, OR $49K – $64K Apply by Jul 15, 2026 Transportation Clerk And Assistant ESFJINFJISFJISTJ Healthcare
Apply for this job → About the Role
VA Portland Health Care System (VAPORHCS) is a 303 consolidated bed facility, university affiliated, teaching, research and clinical center with a highly diverse patient care population in outpatient, inpatient and extended care settings. The Veterans Transportation Program (VTP)/Beneficiary Travel (BT) department administers beneficiary travel program benefits to Veterans who meet eligibility criteria.
What You'll Do
- →This is an open continuous announcement until 07/15/2026.
- →Qualified applicants will be considered and referred after the closing date of the announcement.
- →Major duties, include but are not limited to: Utilizing various software applications to accurately determine and/or verify Veteran eligibility and amount owed for travel reimbursement according to national and local rules, regulations and standard operating procedures.
- →Assisting Veterans with waiver applications when Veteran has experienced a major change in income for the current year or is requesting deductible be waived due to financial hardship.
- →Reviewing clinical request for transportation at VA expense utilizing CPRS and determines best mode of transportation i.e.
- →VTS, common carrier or special mode based on cost effectiveness and patient medical needs.
- →Arranging all modes of transportation via Veterans Transportation Service (VTS), air ambulance, commercial air, taxi, ambulance, bus and/or independent transports.
- →Corresponding with physician, traveler, and vendor to determine the most dependable and economical mode of transportation.
- →Prepares appropriate documentation and/or scheduling for traveler according to government transportation availability, government rates or substantial rates.
- →Reviewing requests for reimbursement of travel costs for the purpose of assuring compliance with regulations and procedures, completeness, accuracy, internal consistency, and agreement with basic authorization.
- →Recognizing and understanding customers and providing information and/or services to Veterans, Veteran's families, Veteran's representatives and/or facility staff.
- →Handling conflict and problems in dealing with customers constructively and appropriately.
- →Collecting, organizing, tracking and counting all beneficiary travel reimbursement forms from various locations throughout the facility.
- →Ordering office supplies for the section and responsible for tracking and organizing orders.
Requirements
- ✓You must be a U.S.
- ✓Citizen to apply for this job To be considered for this position, you must complete all required steps in the process.
- ✓In addition to the application and questionnaire, this position requires an online assessment.
- ✓The online assessment measures critical general competencies required to perform the job.
- ✓Selective Service Registration is required for males born after 12/31/1959 Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment.
- ✓A pre-placement physical examination is not required.
- ✓Subject to background/security investigation Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
- ✓Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
- ✓In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
- ✓Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
- ✓There is no educational substitution at this grade level.
Personality Fit
Job ID: c123282a-e377-4850-a548-e5fc8d650d4c
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