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Transportation Assistant
Veterans Health Administration · Posted 62 days ago
On-site Battle Creek, MI $45K – $59K Apply by Jul 22, 2026 Transportation Clerk And Assistant ENTJESFJESTJISTJ Operations
Apply for this job → About the Role
The Transportation Assistant - Transportation Coordinator acts as primary contact to Veterans for transportation needs and is located at the Battle Creek VA Medical Center in Battle Creek, MI.
What You'll Do
- →The coordination of transportation function is multi-faceted and diverse.
- →The three major areas of responsibility are: (1) Scheduling, Data Collection, & Tracking Support; (2) Consult Management responsibilities; (3) Program Support responsibilities.
- →The incumbent must have knowledge of clinical services, related software, and programs as they relate to clinical computing and office automation.
- →Major duties include but are not limited to: Performs work involving consult management, appointment scheduling and admissions scheduling.
- →Daily responsibilities include collecting, compiling, and tracking data and statistical information in support of Veteran Transportation Service (VTS).
- →Performs a basic analysis of the data and generates a variety of reports.
- →Reviews documents, reports and/or applications for omissions and inconsistencies and ensures data entry is complete and accurate.
- →Enters pertinent information into an automated tracking system.
- →Coordinates service practices that decrease waits and delays for patients in all specialty areas.
- →Utilizes the Veterans Health Information System & Technological Architecture (VISTA), Computerized Patient Record Systems (CPRS) or SharePoint Consult/Request Tracking System in processing internal consultations.
- →Plans for, organizes, administers, and directs how the work will be accomplished for the VTS program.
- →Planning responsibilities require consideration of support services e.g., systems management, operations, workload forecasting, review, and reporting of data/statistical results of program/project studies, vehicle maintenance and repair, etc.
- →Coordinates the day-to-day operation of VTS program flow, processes, and functions.
- →Plans and provides support services in the following types of program areas: electronic records management; driver scheduling setup & management; space utilization services.
Requirements
- ✓You must be a U.S.
- ✓Citizen to apply for this job To be considered for this position, you must complete all required steps in the process.
- ✓In addition to the application and questionnaire, this position requires an online assessment.
- ✓The online assessment measures critical general competencies required to perform the job.
- ✓Selective Service Registration is required for males born after 12/31/1959 Physical Requirements and Work Environment: Incumbent will be exposed to stressful working situations that require a professional attitude and collective reasoning.
- ✓The incumbent is subject to a high volume of work, the need for accuracy, frequency of interruptions and ever-changing demands due to program changes.
- ✓Duties will be predominantly performed in the Veteran Transportation Service program office with intermittent trips to various locations throughout the Medical Center's catchment area both in and near patient care areas where there may be risk of exposure to disease.
- ✓Subject to background/security investigation Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
- ✓Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) - See "Required Documents" below for details.
- ✓As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest.
- ✓In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
- ✓Upon completion of your probationary, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
Personality Fit
Job ID: 6b796224-22d9-4112-a9d4-b5af3e253703
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