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Transportation Assistant
Veterans Health Administration · Posted 6 days ago
On-site Cleveland, OH $47K – $62K Apply by Jun 18, 2026 Transportation Clerk And Assistant ESFJINFJISFJISTJ Healthcare
Apply for this job → About the Role
Transportation Assistant acts as primary contact to Veterans for transportation needs with the Veteran Transportation Service (VTS) Supervisory Mobility Manager for transportation workload forecasting, scheduling design, procedure development, and quality improvement implementation, modification of processes, evaluation, and ongoing operational flow of the Veteran Transportation Service (VTS) program. These positions are located at the VA Northeast Ohio Healthcare System in Cleveland, OH.
What You'll Do
- →***THIS IS NOT A VIRTUAL POSITION, YOU MUST LIVE WITHIN OR BE WILLING TO RELOCATE WITHIN A COMMUTABLE DISTANCE OF THE DUTY LOCATION*** Major duties include but are not limited to: Performs work involving consult management, appointment scheduling and admissions scheduling.
- →Daily responsibilities include collecting, compiling, and tracking data and statistical information in support of Veteran Transportation Service (VTS).
- →Performs a basic analysis of the data and generates a variety of reports.
- →Reviews documents, reports and/or applications for omissions and inconsistencies and ensures data entry is complete and accurate.
- →Enters pertinent information into an automated tracking system.
- →Coordinates service practices that decrease waits and delays for patients in all specialty areas.
- →Utilizes the Veterans Health Information System & Technological Architecture (VISTA), Computerized Patient Record Systems (CPRS) or SharePoint Consult/Request Tracking System in processing internal consultations.
- →Plans for, organizes, administers, and directs how the work will be accomplished for the Veteran Transportation Service (VTS) program.
- →Planning responsibilities require consideration of support services e.g., systems management, operations, workload forecasting, review, and reporting of data/statistical results of program/project studies, vehicle maintenance and repair, etc.
- →Coordinates the day-to-day operation of Veteran Transportation Service (VTS) program flow, processes, and functions.
- →Plans and provides support services in the following types of program areas: electronic records management; driver scheduling setup & management; space utilization services.
- →Provides advice to operating managers and supervisors on how provided services assist in accomplishing their missions and programs.
- →Performs other related duties as assigned.
- →Work Schedule: Full time, Monday - Friday 8:00am - 4:30pm Recruitment & Relocation Incentives: Not authorized Critical Skills Incentive (CSI): Not approved
Requirements
- ✓You must be a U.S.
- ✓Citizen to apply for this job To be considered for this position, you must complete all required steps in the process.
- ✓In addition to the application and questionnaire, this position requires an online assessment.
- ✓The online assessment measures critical general competencies required to perform the job.
- ✓Selective Service Registration is required for males born after 12/31/1959 Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment.
- ✓A pre-placement physical examination is not required.
- ✓Subject to background/security investigation Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
- ✓Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) - See "Required Documents" below for details.
- ✓As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest.
- ✓In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
- ✓Upon completion of your probationary, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
- ✓There is no educational substitution at this grade level.
Personality Fit
Job ID: 1ab2f1f0-d9fe-41d4-85eb-5e09a1891d88
Posted via USAJobs