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Transportation Assistant - Transportation Coordinator
Veterans Health Administration · Posted 41 days ago
On-site Durham, NC $47K – $62K Apply by Aug 12, 2026 Transportation Clerk And Assistant ENTJESFJESTJISTJ OperationsHealthcare
Apply for this job → About the Role
The Transportation Assistant - Transportation Coordinator acts as a primary contact to Veterans for transportation needs. These positions are located within the Durham VA Healthcare System in Durham, NC and Garner, NC.
What You'll Do
- →The coordination of transportation function is multi-faceted and diverse.
- →The three major areas of responsibility are: (1) Scheduling, Data Collection, & Tracking Support; (2) Consult Management responsibilities; (3) Program Support responsibilities.
- →The person in this position must have knowledge of clinical services, related software, and programs as they relate to clinical computing and office automation.
- →Major duties include but are not limited to: Performs work involving consult management, appointment scheduling and admissions scheduling.
- →Daily responsibilities include collecting, compiling, and tracking data and statistical information in support of Veteran Transportation Service (VTS).
- →Performs a basic analysis of the data and generates a variety of reports.
- →Reviews documents, reports and/or applications for omissions and inconsistencies and ensures data entry is complete and accurate.
- →Enters pertinent information into an automated tracking system.
- →Coordinates service practices that decrease waits and delays for patients in all specialty areas.
- →Utilizes the Veterans Health Information System & Technological Architecture (VISTA), Computerized Patient Record Systems (CPRS) or SharePoint Consult/Request Tracking System in processing internal consultations.
- →Plans for, organizes, administers, and directs how the work will be accomplished for the VTS program.
- →Planning responsibilities require consideration of support services e.g., systems management, operations, workload forecasting, review, and reporting of data/statistical results of program/project studies, vehicle maintenance and repair, etc.
- →Coordinates the day-to-day operation of VTS program flow, processes, and functions.
- →Plans and provides support services in the following types of program areas: electronic records management; driver scheduling setup & management; space utilization services.
Requirements
- ✓You must be a U.S.
- ✓Citizen to apply for this job To be considered for this position, you must complete all required steps in the process.
- ✓In addition to the application and questionnaire, this position requires an online assessment.
- ✓The online assessment measures critical general competencies required to perform the job.
- ✓Selective Service Registration is required for males born after 12/31/1959 Subject to background/security investigation Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
- ✓Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) - See "Required Documents" below for details.
- ✓As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest.
- ✓In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
- ✓Upon completion of your probationary, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
- ✓There is no educational substitution at this grade level.
Personality Fit
Job ID: 45a12f5a-e45a-4d4b-a800-d11710d0e6e5
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