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Transportation Assistant (Benefits/Travel)
Veterans Health Administration · Posted 63 days ago
Hybrid Muskogee, OK $45K – $59K Apply by Jul 22, 2026 Transportation Clerk And Assistant ESFJINFJISFJISTJ Healthcare
Apply for this job → About the Role
The position is located within the Business Office at the Jack C. Montgomery VA Medical Center in Muskogee, Oklahoma, and works closely with staff to ensure the Beneficiary Travel, Special Mode Transpiration, Fraud Prevention, Patient Funds, and Ambulance billing programs are in compliance. The incumbent is responsible for overall planning, coordination, implementation, management and evaluation of clinical applications of patient transportation with emphasis on improving care of Veterans.
What You'll Do
- →Major duties and responsibilities include, but are not limited to: Evaluates all aspects of fraud research and prevention in accordance with Policy.
- →Customer care in accordance with policy and ICARE program.
- →Corrects discrepancies between Veterans Personal Finance System and Financial Management System balances.
- →Reviews eligibility of each Veteran before authorizing Ambulance billing payments.
- →Reviews eligibility of each Veteran before scheduling Special Mode Transportation, including review of CPRS Bene-Travel consults.
- →Compiles and submit daily clerk report summarizing all vouchers processed, phone calls and customer service interactions.
- →Prepares data processing report for daily batch review.
- →Transfer Beneficiary Travel voucher daily batch to Fiscal Office.
- →Process receipts and withdrawals for Patient Funds in Veterans Personal Finance System.
- →Attends to all details of voucher processing to prevent the processing of fraudulent claims.
- →Communicates and interacts with patients and their family members in a manner which is appropriate to cognitive, emotional, and chronological maturation needs of the adult and geriatric patient.
- →Coordinates with personnel external to the agency for the obtainment of services, sharing of information and authorization, clarification or denial of payment.
- →Work Schedule: Monday-Friday, 8:00am-4:30pm Telework: This position is authorized for ad-hoc telework.
- →Telework eligibility will be discussed during the interview process.
Requirements
- ✓You must be a U.S.
- ✓Citizen to apply for this job To be considered for this position, you must complete all required steps in the process.
- ✓In addition to the application and questionnaire, this position requires an online assessment.
- ✓The online assessment measures critical general competencies required to perform the job.
- ✓Selective Service Registration is required for males born after 12/31/1959 Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment.
- ✓A pre-placement physical examination is not required.
- ✓Subject to background/security investigation Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
- ✓Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
- ✓In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
- ✓Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
- ✓There is no educational substitution at this grade level.
Personality Fit
Job ID: 16e4fa38-c0ae-4f2c-ab56-6a974be4b75d
Posted via USAJobs