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Technical Support Specialist
Defense Logistics Agency · Posted 25 days ago
Hybrid Battle Creek, MI $106K – $158K Apply by Jun 26, 2026 Information Technology Management ENTJINTJINTPISTJ
Apply for this job → About the Role
See below for important information regarding this job. Position will be filled at any of the locations listed below. Site specific salary information as follows: Battle Creek, MI: $106,437 - $138,370 Columbus, OH: $111,065- $144,386 Dayton, OH: $110,401- $143,523 Fort Belvoir, VA: $121,785- $158,322 New Cumberland, PA: $121,785- $158,322 Ogden, UT: $106,437 - $138,370 Philadelphia, PA: $117,284- $152,471 Richmond, VA: $111,183- $144,540
What You'll Do
- →Manages projects that include elements of the Enterprise Infrastructure, Information Assurance, Information Technology Solutions and Technology Management areas.
- →Conducts In Process Reviews (IPRs) with customers and J6 management, as needed, during the course of a project.
- →Implements corrective action based on data collected from IPRs.
- →Provides advice on appropriate courses of action to achieve the best possible technical solutions in support of the DLA Technical Infrastructure.
- →Answering questions/helping VIPs; coordinating CONUS and OCONUS wireless IT support; hardware and software support; and Tier 1-3 IT support issue to ensure the support necessary for smooth operation of their assigned devices and peripherals.
- →Coordinates with various other technical support areas such as Emerging Technology, Capacity Management, System Software Support, Information Assurance, Network Operations, Operational Technology, etc.
Requirements
- ✓Substitution of education may not be used in lieu of specialized experience for this grade level.
Personality Fit
Job ID: 345ed3b6-7fab-4991-9879-38c1fccead52
Posted via USAJobs