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Supervisory Transportation Assistant
Veterans Health Administration · Posted 9 days ago
On-site North Little Rock, AR $56K – $73K Apply by Jun 22, 2026 Transportation Clerk And Assistant ESFJINFJISFJISTJ Healthcare
Apply for this job → About the Role
As Beneficiary Travel (BT) Program Supervisor in the Central Business Office (CBO) for the Central Arkansas Veterans Healthcare System, this position supervises and directs the day-to-day Beneficiary Travel (BT) Program activities, including patient transport, Special Mode Travel (SMT), mileage reimbursement claims, transportation contracts, 911 ambulance claims, inter-facility transfers, and common carrier transportation.
What You'll Do
- →Major duties include, but not limited to: Assuring staff makes the appropriate eligibility determinations for transportation and beneficiary travel reimbursements for healthcare visits which requires an extensive knowledge of VA laws, directives, guidelines, policies, and procedures.
- →Collaborates with others for transportation workload forecasting, scheduling design, procedure development, and quality improvement implementation, modification of processes, evaluation and ongoing operational flow of the Beneficiary Travel Program (BT).
- →Plan, direct, and manage the Medical Center's BT Program.
- →Develop, adapt, and implement policies and plans to support the mission of the Program.
- →Ensure accurate, timely and consistent information is entered in the Medical Center's database.
- →Assists with the analysis of past expenditure trends to use in formulating budget requests to include techniques such as cost-benefit analysis or exploring alternative methods of funding.
- →Works with leadership to assure that VA performance measures and standards issued by various accrediting, regulatory and higher agency authorities pertaining to the Medical Center's patient transportation program are met.
- →Maximizes the potential of the BT program to improve accuracy and timeliness of travel claim processing, 911 ambulance claims and reduction of Missed Opportunities (no-shows and cancelations by patient) and Medical Center operations.
- →Work Schedule: Monday - Friday, 8:00am to 4:30pm (Subject to change based on the needs of the Agency).
- →Virtual: This is not a virtual position.
- →Position Description/PD#: Supervisory Transportation Assistant/PD046960 Relocation/Recruitment Incentives: Not Authorized.
- →Critical Skills Incentive (CSI): Not Approved.
- →Permanent Change of Station (PCS): Not Authorized.
Requirements
- ✓You must be a U.S.
- ✓Citizen to apply for this job Selective Service Registration is required for males born after 12/31/1959 Subject to background/security investigation Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
- ✓Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) Pre-employment physical examination may be required.
- ✓Driver's License: A current, valid state-issued Driver's License is required for this position.
- ✓NOTE: We cannot accept photographs, therefore; please do not submit a copy of your license with your application package.
- ✓If an interview is requested, you will be required to provide a copy of your current, valid state-issued Driver's License.
- ✓As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
- ✓In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
- ✓Upon completion of your probationary period or trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
- ✓There is no educational substitution at this grade level.
- ✓Note: Only education or degrees recognized by the U.S.
- ✓Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment.
Personality Fit
Job ID: 0a2446c4-75fc-4637-bb78-68ad22e7d35e
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