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Supervisory Program Specialist
Veterans Health Administration · Posted 3 days ago
On-site Wilkes Barre, PA $75K – $97K Apply by Jul 2, 2026 Miscellaneous Administration And Program ENTJESFJESTJISTJ
Apply for this job → About the Role
The position is located within the Health Benefits Department (HBD), Health Administration Service (HAS) at the Wilkes-Barre Department of Veterans Affairs Medical Center (MC); reports to the Assistant Chief, Health Administration Service.
What You'll Do
- →Provides management assistance regarding registration, eligibility, and admissions for the facility and CBOCs.
- →Oversees patients' electronic medical and administrative records.
- →Has delegated full authority and responsibility for planning and organizing the flow and methods of work for the Admissions Support Unit.
- →Serves as Acting Supervisory of entire Health Benefits Section in the absence of the Supervisory Medical Administration Specialist.
- →Investigates and develops facts, conclusions, and recommendation in those matters requiring investigation that come within the jurisdiction of the Admissions Support Unit, Health Benefits Section and Patient Support Business Services.
- →Responsible for management of budgetary requirements for application programs and develops budgetary projects for Admissions Support Unit as necessary.
- →Provides orientation and technical training to new employees of the unit.
- →Keeps track of employees scheduled for leave, training classes, cross-training, 5-tier performance appraisal quality assurance error rate monitors, etc., assuring that all areas of Admission Support Unit are adequately covered and that available personnel are utilized as needed.
- →Obtains information on changes in Public Laws, VA Regulations and actions which could affect an individual's status or eligibility for benefits an informs them of heir responsibility for reporting these changes.
- →Performs a variety of duties to carry out work concerned with assuring quality of work transaction to carry out health care programs and functions.
- →Monitors work processes to prevent ineffective work practices and to verify adherence to plans and requirements of the unit.
- →Work Schedule: Monday- Friday 8:00a.m.- 4:30 p.m.
- →Virtual: This is not a virtual position.
- →Position Description/PD#: Supervisory Program Specialist/PD027260
Requirements
- ✓You must be a U.S.
- ✓Citizen to apply for this job To be considered for this position, you must complete all required steps in the process.
- ✓In addition to the application and questionnaire, this position requires an online assessment.
- ✓The online assessment measures critical general competencies required to perform the job.
- ✓All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment.
- ✓Applicants who refuse to be tested will be denied employment with VA.
- ✓Selective Service Registration is required for males born after 12/31/1959 Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment.
- ✓A pre-placement physical examination is not required.
- ✓Subject to background/security investigation Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
- ✓Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
- ✓In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
- ✓Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
Personality Fit
Job ID: 38622258-00b6-4b10-bf8d-1ee1332f7250
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