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Supervisory Program Specialist (Facility Telehealth Coordinator)

Veterans Health Administration · Posted 6 days ago

Hybrid New York, NY $105K – $137K Apply by Sep 21, 2026 Miscellaneous Administration And Program ENTJESFJESTJISTJ OperationsHealthcare
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About the Role

This position is located in the Telehealth program reporting directly to the Chief of Staff at the VA New York Harbor Healthcare System and Community- Based Outpatient Clinic and other VA leased spaces. The primary purpose of this position is to serve as the supervisor for the Telehealth program.

What You'll Do

  • Develops, refines, implements, and evaluates a comprehensive strategic plan for Telehealth programming in the facility.
  • Organizes facility Telehealth Oversight Committee as well as other committees and task forces as assigned.
  • Serves and/or represents the facility on various Network Telehealth groups, including the VISN Telehealth Council.
  • Cooperating with the National Rural Health Planner and Telehealth Manager, incumbent engages in outreach planning and activities, including work with potential non-VA community partners in an effort to improve Veterans' access to healthcare services via Telehealth initiatives and programming.
  • Maintains linkages and effective communications with Telehealth national training centers for Clinical Video Telehealth, Store and Forward, and Home Telehealth to ensure facility staff has received appropriate Telehealth training.
  • Assure that Telehealth program staff has the educational background, experience, training and/or certification consistent with the program's mission, goals and objectives, and with the Functional Statement.
  • Ensures functional linkages across the Telehealth continuum, (i.e.
  • HT, CVT, and SF) with regard to the various Telehealth Clinical applications, including but not limited to telemental health, teleretinal imaging, teledermatology, telesurgery, home telehealth, telepharmacy, telerehabilitation, telepatient education, and teleendocrinology.
  • Advocates for Telehealth program needs at the facility to achieve maximum fulfillment of Telehealth program goals and objectives.
  • Assures that the facility establishes and utilizes appropriate VHA workload reporting and data management systems for Telehealth programs.
  • Monitors core quality and performance measures for all Telehealth programs.
  • Works with the appropriate department managers to provide activity coding for consistent appropriate workload tracking and reporting.
  • Responsible for developing and maintaining the Telehealth program mission and scope.
  • Ensures that Telehealth programs have a facility-wide emergency and disaster contingency plan developed and in place, which incorporates national, network and local standards.

Requirements

  • You must be a U.S.
  • Citizen to apply for this job Selective Service Registration is required for males born after 12/31/1959 Subject to background/security investigation Selected applicants will be required to complete an online onboarding process.
  • Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
  • Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
  • Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
  • In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
  • Upon completion of your probationary period or trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
  • There is no educational substitution at this grade level.
  • Note: Only education or degrees recognized by the U.S.
  • Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment.
  • You can verify your education here: http://ope.ed.gov/accreditation/.
  • If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.
  • For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Personality Fit

This role is commonly a great fit for these MBTI types:

Job ID: 002be6f4-a0a6-4d34-8833-ccc47a7967eb

Posted via USAJobs

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