Job Listing
Supervisory Program Analyst
Veterans Health Administration · Posted 11 days ago
Remote United States $106K – $173K Apply by Jul 2, 2026 Management And Program Analysis ENTJINTJINTPISTJ
Apply for this job → About the Role
The employee will serve as the Supervisory Program Analyst (Graduated Interventions), in the National Care & Peer Support Department, Veterans Crisis Line (VCL), Veterans Affair (VA). The VCL is a 24-hour, 7-days-a-week, 365-days-a-year service aimed at connecting callers worldwide to a caring, qualified Veterans Administration employee. The VCL's mission is to provide 24/7, world-class suicide prevention and crisis intervention services to Veterans, Service Members and their family members.
What You'll Do
- →Major duties include but are not limited to: Plans and assigns work to staff, ensuring equitable and manageable workloads based on priorities and employee skill levels Oversees and manages current and future evaluation and research efforts related to the Veterans Crisis Line (VCL).
- →Advises and counsels employees on both work and administrative matters.
- →Evaluates problem areas and provides actionable recommendations to improve organizational and operational practices related to crisis care and suicide prevention.
- →Identifies employee developmental and training needs and facilitates improvement in production.
- →Provides project oversight for major VCL Veteran suicide prevention implementation initiatives.
- →Participates in clinical and research meetings related to suicide prevention and crisis intervention.
- →Makes decisions on work issues presented by subordinates.
- →Analyzes metrics, generates reports, and recommends communication strategies for suicide and crisis intervention based on organizational needs and goals.
- →Evaluates the efficiency and implementation of programs..
- →Receives, analyzes, and assigns project data (milestones, resources).
- →Work Schedule: Tour of Duty is typically Administrative Hours.
- →Tour is subject to change based on program needs.
- →Compressed/Flexible Work Schedule: May be authorized upon supervisor approval after training per Agency policy.
- →Remote: This is remote position.
Requirements
- ✓You must be a U.S.
- ✓Citizen to apply for this job To be considered for this position, you must complete all required steps in the process.
- ✓In addition to the application and questionnaire, this position requires an online assessment.
- ✓The online assessment measures critical general competencies required to perform the job.
- ✓Selective Service Registration is required for males born after 12/31/1959 Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment.
- ✓A pre-placement physical examination is not required.
- ✓Subject to background/security investigation Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
- ✓Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
- ✓In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
- ✓Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
- ✓There is no educational substitution at this grade level.
- ✓Note: Only education or degrees recognized by the U.S.
Personality Fit
Job ID: d5bec10c-1c30-4f34-aa97-7a3bdd1edec5
Posted via USAJobs