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Supervisory Program Analyst (Systems IT Chief)
Veterans Benefits Administration · Posted 8 days ago
On-site Phoenix, AZ $107K – $140K Apply by Jun 24, 2026 Management And Program Analysis ENTJINTJINTPISTJ
Apply for this job → About the Role
How MDEO Accomplishes Our Mission: Administer and oversee multi-billion-dollar international federal contracts. Develop DBQs and examination procedures. Audit vendor performance, provide error-trend feedback, and create training. Serve as VBA's primary POC for C&P exams and monitor examination data.
What You'll Do
- →Specific duties include: Providing technical and administrative supervision to subordinate staff members and oversees the daily operation of the unit, ensures agency policies and priorities are being followed; develops performance standards; and evaluates work performance of subordinates.
- →Giving advice, counsel, and instruction to employees on both work and administrative matters.
- →Listens to and resolves minor complaints from employees; refers group grievances and more serious unresolved complaints to a higher-level supervisor or manager; effects minor disciplinary measures such as warnings and reprimands and recommends action in more serious cases.
- →Interviewing candidates for positions in the unit; recommends appointments, promotions, and reassignments to unit positions; identifies and provides training needs; and finds ways to improve production or increase the quality of work within the area of authority.
- →Performing program management duties and supervising the IT and analytical work associated with a wide array of MDE program activities.
- →This includes development, analysis, evaluation, and providing recommendations based on complex data and systems to improve the effectiveness of work methods and procedures, management controls, information and documentation systems, and similar functions of management.
- →Managing all MDEO IT and systems-related deliverables and work products to ensure timely delivery.
- →Keeps leadership abreast of the status of all IT and system-related activities.
- →Gathering, analyzing, and organizing narrative and statistical information using generally advanced methods, techniques, and precedents requiring considerable adaptation and/or interpretation for application to MDE functions and systems.
- →Reviews and reconciles large amounts of systems data with interfacing IT partners.
- →Applying analytical and evaluative methods and techniques to issues or studies concerning substantive IT and system program functions.
- →Interprets findings resulting from studies that are independently developed.
- →Completes analysis of system data and identifies significant findings.
- →Analyzes and evaluates on a quantitative or qualitative basis, the effectiveness of operations in meeting established goals and objectives.
Requirements
- ✓As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest.
- ✓In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
- ✓Upon completion of your probationary, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
- ✓You must be a U.S.
- ✓Citizen to apply for this job Selective Service Registration is required for males born after 12/31/1959 You may be required to serve a probationary period Subject to background/security investigation Selectees are required to service a one-year supervisory probationary period if not previously completed in a Federal position.
- ✓Selected applicants will be required to complete an online onboarding process Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements I-9 Acceptable Documents.
Personality Fit
Job ID: dcd0afd7-3d1c-4c14-8c8f-8fd9502dc91e
Posted via USAJobs