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Supervisory Peer Specialist
Veterans Health Administration · Posted 7 days ago
Hybrid Bedford, MA $85K – $110K Apply by Jun 16, 2026 Social Science Aid and Technician ESFJINFJISFJISTJ Healthcare
Apply for this job → About the Role
This Peer Specialist position may only be filled with a Veteran that meets statutory requirements that are detailed in the qualifications section. The Supervisory Peer Specialist position is in the Mental Health services, located at VA Bedford Healthcare System at the Bedford, Massachusetts location. This position is full time at 40 hours per week.
What You'll Do
- →The position supervises a team comprised of peer specialists and may supervise Without Compensation (WOC) peer support employees to provide services, integrate processes, and meet program goals.
- →As the supervisor of a team of at least three or more peer support staff, the position ensures that peer support services are delivered to Veterans in an effective manner and coordinated with other treatment services as part of holistic, recovery- oriented, best health care practices.
- →The work of the position ensures that local and national VHA policies and procedures are properly employed which enables the peer support staff team to deliver improved quality, quantity, and timely services to Veterans.
- →Duties include, but not limited to the following: Provides leadership to the peer support staff team, makes difficult decisions, solves day-to-day unique operational and personnel problems, represents peer support services as a subject matter expert at internal and external meetings.
- →Manages individual peer support staff and team performance using various approaches such as quality reviews and in-person observations.
- →Provides new employee orientation to accelerate integration and productivity; trains or provides training for peer support staff on systems, appropriate peer support practice techniques, new initiatives, ethics, privacy, etc.; coaches and motivates peer support staff to advocate for the Veterans they serve.
- →Verifies and approves CEU credits for peer support staff and ensures peer support staff team members' competencies are maintained by coordinating and tracking training and certification status.
- →May approve leave and review and sign timesheets; ensures the peer support staff team follows facility specific and VHA standard operating procedures, administrative practices, and policies.
- →Recruits and selects new peer support staff using standardized position descriptions and interviewing techniques and formats; conducts peer support staff's mid-year and annual evaluations; effects performance improvement plans or takes additional disciplinary measures to address performance concerns when needed.
- →Coordinates peer support staffing coverage to ensure that peer support services are available to Veteran health care service users as part of their comprehensive treatment and wellness recovery services.
- →In the event the peer support staff team has concerns, feedback, or complaints, the position creates an environment where opposing views can be discussed openly and resolved appropriately.
- →Maintains program and administrative reference materials, project files, and relevant background documents and makes available policies, procedures, and written instructions; distributes written instructions, reference materials, and resources.
- →Maintains extensive knowledge of best practices, tools and resources related to peer support services.
- →Maintains working knowledge of treatments and services available for appropriate referrals.
Requirements
- ✓You must be a U.S.
- ✓Citizen to apply for this job You must have a full, current, and unrestricted peer specialist certification to meet this qualification requirement for employment in VHA as a peer specialist.
- ✓You must be a Veteran (See Statutory Requirements below) Selective Service Registration is required for males born after 12/31/1959 Subject to background/security investigation Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
- ✓Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
- ✓In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
- ✓Upon completion of your probationary period or trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
- ✓There is no educational substitution at this grade level.
Personality Fit
Job ID: 8356c322-1dbe-4a8e-88cc-1a6943082e0e
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