Job Listing
Supervisory Medical Support Assistant
Veterans Health Administration · Posted 2 days ago
About the Role
The 2-page Resume requirement does not apply to this occupational series. For more information, refer to Required Documents below. OUR MISSION: To fulfill President Lincoln's promise "To care for those who have served in our nation's military and for their families, caregivers, and survivors" - by serving and honoring the men and women who are America's Veterans. How would you like to become a part of a team providing compassionate whole health care to Veterans?
What You'll Do
- →This Supervisory Medical Support Assistant (MSA) position is located at the Green Bay Health Care Center in Green Bay, Wisconsin.
- →Supervisory MSAs at this level plan and direct programs at medical centers and/or satellite outpatient clinics and have full supervisory responsibility for supervising at least one subordinate team leader or supervisor.
- →Major Duties: Assigns and evaluates the work of subordinate staff.
- →Resolves complex problems to ensure patient services are met.
- →Evaluates new products, equipment, and systems in order to make recommendations for improved operations.
- →Identifies education or training needs.
- →Makes final decisions on selections.
- →Evaluates performance and takes disciplinary action when necessary.
- →Extracts and analyzes data in order to provide reports in support of performance measures to senior management.
- →Provide briefings, orientations, staff development, and training.
- →Participate in planning and developing MSA related policies, procedures, and goals.
- →Performs other duties as assigned.
- →Work Schedule: Monday-Friday, 8:00am to 4:30pm Compressed/Flexible: Not Available Telework: Not Available Virtual: This is not a virtual position.
- →Functional Statement #: 02391F Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized Financial Disclosure Report: Not required
Requirements
- ✓You must be a U.S.
- ✓Citizen to apply for this job.
- ✓Selective Service Registration is required for males born after 12/31/1959.
- ✓Must be proficient in written and spoken English.
- ✓Subject to background/security investigation.
- ✓Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
- ✓Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
- ✓Complete all application requirements detailed in the "Required Documents" section of this announcement.
- ✓As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
- ✓In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
- ✓Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
- ✓Note: Only education or degrees recognized by the U.S.
Personality Fit
Job ID: fae791f8-9185-4b3d-9e6a-673eeb4f56a4
Posted via USAJobs