Job Listing
Supervisory Medical Support Assistant
Veterans Health Administration · Posted 15 days ago
About the Role
This Supervisory Medical Support Assistant position is in the Health Administration (MAS) service line at VA Maine Health Care System located at the Augusta, ME location
What You'll Do
- →Total Rewards of a Allied Health Professional This position serves as a Supervisor for Medical Support Assistants at the VA Maine Medical Center.
- →The position is responsible for planning, directing, and controlling work for the lower grade Medical Support Assistants.
- →Work is performed collaboratively in an Interdisciplinary Coordinate Care delivery model (Patient Aligned Care Team, or Specialty Care Setting).
- →Duties may include, but are not limited to: Set and adjust short-term priorities.
- →Prepare schedules for work completion.
- →Establishes work priorities.
- →Identifies developmental training needs of employees, Provides or arranges for training, Reviews work produced Analyzes weekly reports to evaluate production and takes appropriate action.
- →Conducts regular staff meetings with the medical support assistants.
- →Attends required Section meetings and other meetings throughout the facility.
- →Serves as point of contact for resolving patient issues especially regarding appointment and scheduling concerns.
- →Maintains clerical guidelines and manuals.
- →Preparation of material to be used in training new employees.
- →Responsible for training auxiliary personnel such as temporary, work study, and volunteers used for intermittent heavy workload areas.
- →Offers expert advice on administrative details and procedures Present findings to the Supervisor and respective Service Line designees for corrective action.
Requirements
- ✓You must be a U.S.
- ✓Citizen to apply for this job.
- ✓Selective Service Registration is required for males born after 12/31/1959.
- ✓Must be proficient in written and spoken English.
- ✓Subject to background/security investigation.
- ✓Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
- ✓Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
- ✓Complete all application requirements detailed in the "Required Documents" section of this announcement.
- ✓As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
- ✓In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
- ✓Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
- ✓There is no education substitution at this GS-08 level.
Personality Fit
Job ID: f6bffd6a-bd29-4e47-9bc8-28f050023db8
Posted via USAJobs