Job Listing
Supervisory Medical Support Assistant
Veterans Health Administration · Posted 15 days ago
About the Role
The Supervisory MSA provides first level supervision to a team of both Lead MSAs and Advanced level MSAs. He/She plans and directs the Community Care program at the medical center and/or satellite outpatient clinic or offsite location and is delegated full supervisory responsibility. The Supervisory MSA is delegated full administrative responsibility for planning and directing the MSA's activities.
What You'll Do
- →VA Careers - Medical Support Assistant: https://youtube.com/embed/EE9c4XkaELo The Supervisory MSA is responsible for extracting and analyzing data in order to provide reports in support of performance measures to senior management.
- →The incumbent in this assignment supports the various administrative and scheduling needs in the CHAG Service, Office of Community Care.
- →Functional duties are but not limited too; Carries out a full range of administrative and supervisory duties, to include assignment of work, performance evaluations, selection of staff, and recommendations for awards and advancements.
- →Organizes work, sets priorities, and delegates tasks and responsibilities in order to meet deadlines.
- →Communicates skillfully with individuals in order to obtain the desired effect, while ensuring compliance with established policies and regulations.
- →Manages staffing requirements, manages priorities, and coordinates work in order to complete duties in an accurate and timely manner.
- →Follows up on pending issues while demonstrating an understanding of the impact of work not completed.
- →Provides briefings, orientations, staff development, and training.
- →Manages fiscal matters, forecasts resource and equipment needs, and identifies budgetary needs.
- →Shows courtesy, respect, and a positive attitude toward patients, co-workers, subordinate staff, and the public.
- →Demonstrates ability to collaborate, communicate, set priorities, and organize work in order to meet deadlines and to ensure compliance with established processes, policies, and regulations.
- →Collaborates, communicates, and demonstrates customer service and interpersonal skills with all healthcare professionals in order to ensure quality and continuity of care and as well, to ensure compliance with established policies and regulations.
- →Demonstrates advanced knowledge of managing a clinic and authoritatively utilizes various reference sources.
- →Makes decisions and empowers others to collaborate in order to resolve problems within a complex systems environment.
Requirements
- ✓You must be a U.S.
- ✓Citizen to apply for this job.
- ✓All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment.
- ✓Applicants who refuse to be tested will be denied employment with VA.
- ✓Selective Service Registration is required for males born after 12/31/1959.
- ✓Must be proficient in written and spoken English.
- ✓Subject to background/security investigation.
- ✓Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
- ✓Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓Must pass pre-employment physical examination.
- ✓Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
- ✓Complete all application requirements detailed in the "Required Documents" section of this announcement.
- ✓As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
Personality Fit
Job ID: e016a3f0-1bca-4755-80b6-69f53648b9f6
Posted via USAJobs