Job Listing
Supervisory Medical Support Assistant
Veterans Health Administration · Posted 3 days ago
About the Role
*This job is open to current permanent VISN 19 & VHA employees Only* The Supervisor for Medical Support Assistants is located in the Outpatient Care Clinics and in support of the VHA Patient Aligned Care Team (PACT) initiative. Provides support to Primary Care, Specialty Care and Mental Health Outpatient Clinics. The position is located at multiple sites within Eastern Colorado Health Care System: Denver, Aurora, Golden, Colorado Springs, Pueblo, Alamosa, Burlington, La Junta and Salida.
What You'll Do
- →The Supervisory MSA at this level coordinates MSA staffing coverage for the Outpatient Care Clinics PACT team lets, Mental Health Service,and Specialty Services.
- →Assignments at this level include, but are not limited to: Assigning and evaluating the work of subordinate staff.
- →Resolving complex problems to ensure patient services are met.
- →Evaluate new products, equipment, and systems in order to make recommendations for improved operations.
- →Identifying educational or training needs.
- →Serves as a selecting official to fill FTE.
- →Evaluating performance, addresses performance & conduct issues,and takes disciplinary action when necessary.
- →The MSA Supervisor has full administrative and professional responsibility for planning and directing the MSA's activities.
- →Responsible for extracting and analyzing datato provide reports in support of performance measures to senior management.
- →Manage position responsibilities with little supervision as well as set priorities and deadlines adjusting the flow and sequencing of the work to meet team and patient needs.
- →Work Schedule: Permanent 8:00 a.m. to 4:30 p.m.
- →Recruitment Incentive (Sign-on Bonus): Not Authorized Permanent Change of Station (Relocation Assistance): Not Authorized Pay: Competitive salary and regular salary increases When setting pay, a higher step rate of the appropriate grade may be determined after consideration of higher or unique qualifications or special needs of the VA (Above Minimum Rate of the Grade).
- →Paid Time Off: 37-50 days of annual paid time offer per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year) Selected applicants may qualify for credit toward annual leave accrual, based on prior [work experience] or military service experience.
- →Parental Leave: After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child.
Requirements
- ✓You must be a U.S.
- ✓Citizen to apply for this job.
- ✓Selective Service Registration is required for males born after 12/31/1959.
- ✓Must be proficient in written and spoken English.
- ✓Subject to background/security investigation.
- ✓Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
- ✓Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
- ✓Complete all application requirements detailed in the "Required Documents" section of this announcement.
- ✓As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
- ✓In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
- ✓Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
Benefits
- ★Total Rewards of a Allied Health Professional
Personality Fit
Job ID: ddbf73c9-500b-4708-a507-de7e51d88a88
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