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Supervisory Medical Support Assistant

Veterans Health Administration · Posted 10 days ago

Hybrid Louisville, KY $62K – $80K Apply by Jul 8, 2026 Medical Support Assistance ISFJISTJ
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About the Role

This position plans, organizes, directs, coordinates, reviews and evaluates the work of subordinate staff in accomplishing assigned Care in the Community/Non-VA Care programs. This position includes the supervision of Lead Medical Support Assistants and Advanced Medical Support Assistants. This position includes supervising and conducting program analysis studies and evaluations for situations that affect the orderly and efficient processing of the medical center Care in the Community Program.

What You'll Do

  • VA Careers - Medical Support Assistant: https://youtube.com/embed/EE9c4XkaELo Total Rewards of a Allied Health Professional Duties at this level include: The functionary is responsible for all administrative aspects to include evaluation, planning, implementation and direction of the Care in the Community Program as directed by the Service Chief and Assistant Chief.
  • Provides guidance to the facility staff in regard to the Care in the Community Program pertaining to consultation processing, care delivery and results processing.
  • He/she is responsible for training subordinate personnel in relation to these functions.
  • Responsible for professional development of subordinate personnel.
  • Under the auspices of the Chief and Assistant Chief, will assign tasks to be accomplished, considering priorities, and requisite needs of the assignment and capabilities of the program.
  • Work Schedule: 8:00am - 4:30pm, Monday - Friday Recruitment Incentive (Sign-on Bonus): Not Authorized Permanent Change of Station (Relocation Assistance): Not Authorized Pay: Competitive salary and regular salary increases.
  • When setting pay, a higher step rate of the appropriate grade may be determined after consideration of higher or unique qualifications or special needs of the VA (Above Minimum Rate of the Grade).
  • Paid Time Off: 37-50 days of annual paid time offer per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year) Selected applicants may qualify for credit toward annual leave accrual, based on prior [work experience] or military service experience.
  • Parental Leave: After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child.
  • Child Care Subsidy: After 60 days of employment, full time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66.
  • Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement) Telework: Not available Virtual: This is not a virtual position.
  • Functional Statement #: 40695-F Permanent Change of Station (PCS): Not Authorized

Requirements

  • You must be a U.S.
  • Citizen to apply for this job.
  • Selective Service Registration is required for males born after 12/31/1959.
  • Must be proficient in written and spoken English.
  • Subject to background/security investigation.
  • Selected applicants will be required to complete an online onboarding process.
  • Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
  • Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
  • Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
  • Complete all application requirements detailed in the "Required Documents" section of this announcement.
  • As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
  • In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
  • Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
  • There is no substitution of education for experience at this grade level.

Personality Fit

This role is commonly a great fit for these MBTI types:

Job ID: dba7818c-5862-474f-b1b4-e446ffea5ed5

Posted via USAJobs

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