Job Listing
Supervisory Medical Support Assistant
Veterans Health Administration · Posted 61 days ago
About the Role
The incumbent is an integral part of a large Physical Medicine and Rehabilitation (PM&R) and Neurology Department within the Minneapolis VAHCS. The incumbent serves as a Supervisory Medical Support Assistant in the Rehabilitation and Extended Care service line. S/he works at the U.S. Department of Veterans Affairs (VA) Health Care Center, Minneapolis, MN.
What You'll Do
- →Major Duties: Performs the administrative and personnel management functions relative to staff supervised including management of leave and unplanned staffing shortages, interviews candidates, performance evaluations, awards, promotions or reassignments.
- →Plans, distributes and balances workload among employees in accordance with priorities, and established workflow.
- →Adjusts and adapts to changing priorities.
- →Assures timely accomplishment of the workload.
- →Refers more serious unresolved complaints to a higher-level supervisor.
- →Work requires the ability to apply numerous regulations and guidelines pertaining to administrative/clerical support functions, and organizational operating procedures.
- →Observes workers' performance and conducts regular work performance evaluations/audits.
- →Ensures all required standards are met and amends or rejects work not meeting established standards.
- →Provides advice, counsel, or instruction to employees on both work and administrative matters.
- →Hears and resolves complaints from employees.
- →Refers group grievances and more serious unresolved complaints to a higher-level supervisor.
- →Effects minor disciplinary measures such as warnings or reprimands, recommending other action in more serious cases.
- →Maintains records and statistical data as requested for the purpose of workload and/or efficiency reports.
- →Collects and compiles information as needed to carry out the work of the clinic, department or service line.
Requirements
- ✓You must be a U.S.
- ✓Citizen to apply for this job.
- ✓Selective Service Registration is required for males born after 12/31/1959.
- ✓Must be proficient in written and spoken English.
- ✓Subject to background/security investigation.
- ✓Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
- ✓Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
- ✓Complete all application requirements detailed in the "Required Documents" section of this announcement.
- ✓As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
- ✓In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
- ✓Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
- ✓Note: Only education or degrees recognized by the U.S.
Personality Fit
Job ID: c2e44666-a633-4d28-8ce7-a1896d44461f
Posted via USAJobs