Job Listing
Supervisory Medical Support Assistant
Veterans Health Administration · Posted 3 days ago
About the Role
This position is located at the Clement J. Zablocki VA Medical Center, Milwaukee, Wisconsin, supervising the Lead and Advanced MSAs in the Spinal Cord, Imaging, and PT/OT Departments.
What You'll Do
- →The Supervisory Medical Support Assistant serves as the direct line supervisor for assigned Lead Medical Support Assistants and Advanced Medical Support Assistants (AMSA) and is responsible for the operation and efficient management of the AMSA work.
- →It is expected of this position to maintain working knowledge of all associated departmental areas, policies, and procedures in addition to national scheduling directives.
- →Plans and organizes work with general assistance from the supervisor as to meet local and VA-wide time frames to complete analysis requirements, reports and special assignments and only refers to the non-routine and high technical problems to his/her supervisor.
- →Responsible for reporting backlogs, difficulties in meeting deadlines, uncooperative physicians, or difficulty in securing information from clinicians or the record.
- →Responsible for maintaining the confidentiality of information obtained to carry out required duties.
- →Routinely communicate with physicians, case managers, and other allied health professional staff using sound interpersonal skills and is constantly aware of the sensitive information.
- →Telework: Not Available.
- →This position is required to be on station full-time in Milwaukee, WI.
- →Virtual: This is not a virtual position Work Schedule: Monday- Friday 7:30 am - 04:00pm Functional Statement #:00568F Relocation/Recruitment Incentives: Not Available Permanent Change of Station (PCS): Not Authorized PCS Appraised Value Offer (AVO): Not Authorized
Requirements
- ✓You must be a U.S.
- ✓Citizen to apply for this job.
- ✓Selective Service Registration is required for males born after 12/31/1959.
- ✓Must be proficient in written and spoken English.
- ✓Subject to background/security investigation.
- ✓Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
- ✓Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
- ✓Complete all application requirements detailed in the "Required Documents" section of this announcement.
- ✓As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
- ✓In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
- ✓Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
- ✓There is no education substitution for the Supervisory MSA GS-8 grade.
Personality Fit
Job ID: 9ade98a0-d298-4d77-967f-7ac33dfb52d8
Posted via USAJobs