Job Listing
Supervisory Medical Support Assistant
Veterans Health Administration · Posted 2 days ago
On-site Walla Walla, WA $58K – $76K Apply by Jul 13, 2026 Medical Support Assistance ESFJESTJISFJISTJ
Apply for this job → About the Role
The Jonathan M. Wainwright Memorial VA Medical Center in Walla Walla, WA is looking to fill a Supervisory Medical Support Assistant position with the Office of Community Care Service line. The list generated from this announcement can be used up to 90 days.
What You'll Do
- →Total Rewards of a Allied Health Professional Supervisory Medical Support Assistants (SMSA) provide administrative support to our clinical colleagues in the care of our Nation's Veterans.
- →Our mission is to provide efficient and effective healthcare services by promoting and enabling the delivery of timely, accurate, accessible health care.
- →VA is committed to cultivating a dedicated workforce of highly skilled employees who understand, believe in and take pride in VA's mission.
- →SMSAs are essential to the success of this mission and may be assigned to many areas (service lines) of the medical center that have a need.
- →The SMSA has the ability to collaborate, communicate, and demonstrate customer service and interpersonal skills with internal and external customers to ensure quality/continuity of care and ensure compliance with established policies and regulations.
- →The duties of this position include but are not limited to the following: Plans, organizes, administers, and directs how the support services work will be accomplished for the organizations served.
- →Planning, coordinating, analyzing, and directing the many diverse activities of the Ward Administration/outpatient specialty clinic sections that provide the clerical support for the professional and/or services.
- →Assigning work of subordinate staff which requires developing performance standards.
- →Resolving complex issues to ensure that patient services are met.
- →Evaluating new products, equipment and systems in order to make recommendations for improved operations.
- →Provides the technical and management guidance necessary to achieve the optimum use of the support service resources which require the application of highly specialized knowledge and skills.
- →Carries out a full range of administrative and supervisory duties, to include assignment of work, performance evaluations, selection of staff and recommendations for awards and advancements.
- →Organizes work, sets priorities and delegates tasks and responsibilities in order to meet deadlines.
- →Manages staffing requirements, manages priorities and coordinates work in order to complete duties in an accurate and timely manner.
Requirements
- ✓You must be a U.S.
- ✓Citizen to apply for this job.
- ✓Selective Service Registration is required for males born after 12/31/1959.
- ✓Must be proficient in written and spoken English.
- ✓Subject to background/security investigation.
- ✓Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
- ✓Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
- ✓Complete all application requirements detailed in the "Required Documents" section of this announcement.
- ✓As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
- ✓In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
- ✓Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
Personality Fit
Job ID: 783b4845-c160-4afc-b6ba-e0eeb12878c5
Posted via USAJobs