Job Listing
Supervisory Medical Support Assistant
Veterans Health Administration · Posted 6 days ago
On-site Ann Arbor, MI $67K – $88K Apply by Sep 17, 2026 Medical Support Assistance ESFJESTJISFJISTJ Operations
Apply for this job → About the Role
The incumbent serves as a Supervisory Medical Support Assistant within Clinic Operations & Access Management Service (CAMS) at the Lieutenant Colonel Charles S. Kettles VA Medical Center in Ann Arbor MI.
What You'll Do
- →The Supervisory Medical Support Assistant will perform administrative support duties that may be performed in a Clinic Based Outpatient Clinic (CBOC), Inpatient or Outpatient Clinic.
- →The Supervisory MSA at this level plans and directs programs at a medical center and/or satellite outpatient clinic and is delegated full supervisory responsibility.
- →The Supervisory MSA is delegated full administrative responsibility for planning and directing the MSA's activities.
- →The Supervisory MSA is responsible for extracting and analyzing data in order to provide reports in support of performance measures to senior management.
- →Supervision.
- →Including but not be limited to, carries out a full range of administrative and supervisory duties, to include assignment of work, performance evaluations, selection of staff, and recommendations for awards and advancements.
- →Organizes work, sets priorities, and delegates tasks and responsibilities in order to meet deadlines.
- →Resource Management.
- →Manages fiscal matters, forecasts resource and equipment needs, and identifies budgetary needs.
- →Demonstrates Courtesy and Professionalism.
- →Shows courtesy, respect, and a positive attitude toward patients, co-workers, subordinate staff, and the public.
- →Demonstrates ability to collaborate, communicate, set priorities, and organize work in order to meet deadlines and to ensure compliance with established processes, policies, and regulations.
- →Identifies Customers' Concerns.
- →Applies discernment and sensitivity when performing tasks required to resolve issues accurately and timely.
Requirements
- ✓You must be a U.S.
- ✓Citizen to apply for this job.
- ✓All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment.
- ✓Applicants who refuse to be tested will be denied employment with VA.
- ✓Selective Service Registration is required for males born after 12/31/1959.
- ✓Must be proficient in written and spoken English.
- ✓Subject to background/security investigation.
- ✓Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
- ✓Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓Must pass pre-employment physical examination.
- ✓Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
- ✓Complete all application requirements detailed in the "Required Documents" section of this announcement.
- ✓Trial Period: As a condition of employment for accepting this position, you will be required to serve a 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
Personality Fit
Job ID: 6e8009d2-453e-41bb-958f-c2b24664e7fd
Posted via USAJobs