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Supervisory Medical Support Assistant

Veterans Health Administration · Posted 1 days ago

On-site Marlton, NJ $69K – $89K Apply by Jun 29, 2026 Medical Support Assistance ESFJESTJISFJISTJ
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About the Role

The Supervisory MSA plans and directs programs at medical centers and/or satellite outpatient clinics. The incumbent maintains full responsibility for supervision and performance of the MSA staff assigned to Health Administration Service. They have full responsibility for supervising at least two subordinates MSA team leader, two supervisors, or equivalent administrative patient support staff in a non-VA medical inpatient, outpatient, or interdisciplinary setting.

What You'll Do

  • The Supervisory MSA works collaboratively in an interdisciplinary coordinated care delivery model with Primary Care Clinics and also Specialty Clinics and performs all duties assigned for the proper and timely treatment of patients, assuring appointment schedules are maintained by MSA staff for multiple Specialty Clinics.
  • Parental Leave: After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child.
  • Child Care Subsidy: After 60 days of employment, full time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66.
  • Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement) Travel: To all CBOCs monthly and as needed Telework: Not Available Virtual: This is not a virtual position.
  • Permanent Change of Station (PCS): Not Authorized ****All required documentation must be uploaded before the announcement closes, to support eligibility. **** Failure to submit documentation will constitute the application being categorized as incomplete and therefore ineligible for referral.
  • Experience must be clearly indicated in your resume.

Requirements

  • You must be a U.S.
  • Citizen to apply for this job.
  • Selective Service Registration is required for males born after 12/31/1959.
  • Must be proficient in written and spoken English.
  • Subject to background/security investigation.
  • Selected applicants will be required to complete an online onboarding process.
  • Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
  • Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
  • Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
  • Complete all application requirements detailed in the "Required Documents" section of this announcement.
  • As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
  • In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
  • Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
  • IMPORTANT: A legible transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Personality Fit

This role is commonly a great fit for these MBTI types:

Job ID: 50c9d961-2f39-4524-9c64-96aece0939a5

Posted via USAJobs

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