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Supervisory Medical Support Assistant

Veterans Health Administration · Posted 57 days ago

Hybrid Jamaica Plain, MA $70K – $90K Apply by Jul 29, 2026 Medical Support Assistance ISFJISTJ Healthcare
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About the Role

The Supervisory Medical Support Assistant serves as the supervisor for the medical support assistants including the Lead MSA assigned to the Mental Health outpatient service at VA Boston Healthcare system the Jamaica Plain Campus. Patient care within Mental Health Service is delivered through a multidisciplinary team model involving psychiatrists, psychologists, nurses, social workers, and other allied health professionals.

What You'll Do

  • This position is located at the VA Boston Medical Center Jamacia Plain Campus.
  • The Supervisory Medical Support Assistant serves as a key liaison between clinical and administrative staff, ensuring smooth communication, efficient clinic operations, and adherence to access standards and regulatory requirements.
  • The Supervisory Medical Support Assistant works under the general supervision of the Supervisory Health System Specialist, exercising independent judgment and decision-making authority within the framework of VA policies and procedures.
  • Ability to modify existing trainings to meet the needs of staff in collaboration with manager Total Rewards of a Allied Health Professional Work Schedule: Monday-Friday 8:00am-4:30pm Compressed/Flexible: May be available Permanent Change of Station (Relocation Assistance): Not Authorized Telework: May be authorized Virtual: This is not a virtual position.
  • Functional Statement #: F00180 Permanent Change of Station (PCS): Not authorized This position is covered by a special rate.
  • The incumbent may be required to travel to other VA campuses and CBOC's.
  • Narrative responses to the knowledge, skills and abilities (KSAs) may be required from the selectee in order to proceed with the appointment.
  • Current and former Federal employees must submit copies of their most recent SF-50, (Notice of Personnel Action).
  • The SF-50 must identify the position title, series, grade, step, tenure and type of service (Competitive or Excepted).
  • In some cases, more than one SF-50 may be required to show a higher grade previously held.

Requirements

  • You must be a U.S.
  • Citizen to apply for this job.
  • Selective Service Registration is required for males born after 12/31/1959.
  • Must be proficient in written and spoken English.
  • Subject to background/security investigation.
  • Selected applicants will be required to complete an online onboarding process.
  • Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
  • Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
  • Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
  • Complete all application requirements detailed in the "Required Documents" section of this announcement.
  • As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
  • In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
  • Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
  • Note: Only education or degrees recognized by the U.S.

Personality Fit

This role is commonly a great fit for these MBTI types:

Job ID: 49ff4918-aa18-4b9e-b429-fc09115834fd

Posted via USAJobs

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