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Supervisory Medical Support Assistant

Veterans Health Administration · Posted 2 days ago

On-site Hemet, CA $63K – $81K Apply by Jun 8, 2026 Medical Support Assistance ESFJESTJISFJISTJ
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About the Role

Loma Linda VA Health Care System (LLVAHCS) is currently recruiting a Supervisory Medical Support Assistant for the fast paced, growing service: Health Administration Service. The LLVAHCS strives to provide the highest quality primary, secondary and tertiary health care to its beneficiaries through a compassionate, innovative health care system, excellent training and education of health care professionals, and effective use of available resources.

What You'll Do

  • The Supervisory Medical Support Assistant (MSA) will be assigned to the Health Administration Service.
  • Duties may be performed in Clinic Based Outpatient Clinic (CBOC), Inpatient, Call Center, Outpatient Clinic, or Patient Aligned Care Team (PACT) model or a Specialty Care Setting involved in a PACT model .The Supervisory MSA performs duties related to the receipt, intake, and indexing of health and administrative information.
  • The Supervisory MSA will interface with personal computer (PC) applications as well as numerous VISTA applications.
  • The Supervisory MSA will direct programs at medical center and/or satellite outpatient clinics and have full supervisory responsibility.
  • Major duties include, but are not limited to: Assigning and evaluating the work of subordinate MSA staff.
  • Resolving complex programs to ensure patient services are met.
  • Evaluating new products, equipment, and systems to make recommendations for improved clinic operations.
  • Identifying educations or training needs.
  • Making final decisions on hiring selections.
  • Evaluating performance, and taking disciplinary action when necessary.
  • Work Schedule: Monday-Friday 8:000AM-04:30PM Telework: Not Available.
  • Virtual: This is NOT a Virtual Position.
  • Functional Statement #: 000000 Relocation/Recruitment Incentives: Not Authorized.
  • Permanent Change of Station (PCS): Not Authorized.

Requirements

  • You must be a U.S.
  • Citizen to apply for this job.
  • Selective Service Registration is required for males born after 12/31/1959.
  • Must be proficient in written and spoken English.
  • Subject to background/security investigation.
  • Selected applicants will be required to complete an online onboarding process.
  • Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
  • Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
  • Must pass pre-employment physical examination.
  • Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
  • Complete all application requirements detailed in the "Required Documents" section of this announcement.
  • As a condition of employment for accepting this position, you may be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
  • In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
  • Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Personality Fit

This role is commonly a great fit for these MBTI types:

Job ID: 4671659c-cc00-463c-a694-14016087b5f5

Posted via USAJobs

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