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Supervisory Medical Support Assistant

Veterans Health Administration · Posted 1 days ago

On-site Pittsburgh, PA $60K – $79K Apply by Jul 8, 2026 Medical Support Assistance ESFJESTJISFJISTJ
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About the Role

The position is a Supervisory Medical Support Assistant within Surgical Care at the Pittsburgh VA Medical Center. The primary duties of the Supervisory MSA are to have full responsibility for supervising subordinate MSA team leader(s) and advanced MSAs who perform a variety of administrative support functions in connection with Veteran's outpatient visits, care, and treatments, while working collaboratively in an interdisciplinary coordinated care delivery mode.

What You'll Do

  • The MSA Supervisor at this level plan and direct MSA programs at the Medical Center underneath the Surgical Service Line.
  • They have full responsibility for supervising subordinate MSA team leads and numerous advanced medical support assistants across the clinics, consult teams, and call centers.
  • Paid Time Off: 37-50 days of annual paid time offer per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year)Selected applicants may qualify for credit toward annual leave accrual, based on prior [work experience] or military service experience.
  • Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement) Telework: Not Available Virtual: This is not a virtual position.
  • Functional Statement #: 000000 Permanent Change of Station (PCS): Not Authorized PCS Appraised Value Offer (AVO): Not Authorized

Requirements

  • You must be a U.S.
  • Citizen to apply for this job.
  • Selective Service Registration is required for males born after 12/31/1959.
  • Must be proficient in written and spoken English.
  • Subject to background/security investigation.
  • Selected applicants will be required to complete an online onboarding process.
  • Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
  • Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
  • Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
  • Complete all application requirements detailed in the "Required Documents" section of this announcement.
  • As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
  • In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
  • Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
  • Note: Only education or degrees recognized by the U.S.

Personality Fit

This role is commonly a great fit for these MBTI types:

Job ID: 42711ced-5cc4-4433-9adc-86c616366f88

Posted via USAJobs

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