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SUPERVISORY MEDICAL SUPPORT ASSISTANT

Veterans Health Administration · Posted today

On-site Hampton, VA $68K – $88K Apply by Jun 22, 2026 Medical Support Assistance ESFJESTJISFJISTJ
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About the Role

This position plans, organizes, directs, coordinates, reviews and evaluates the work of subordinate supervisors and staff in accomplishing assigned Community Care programs, functions and activities at the Hampton VAMC. This position will be assigned to the Office of Community Care and is responsible for the supervision of Lead Medical Support Assistants and (Advanced) Medical Support Assistants.

What You'll Do

  • Total Rewards of a Allied Health Professional This position will be assigned to the Office of Community Care.
  • Supervisory MSAs at this level plan and direct programs at medical centers and/or satellite outpatient clinics.
  • They have full responsibility for supervising at least one subordinate MSA team leader, supervisor, or equivalent administrative patient support staff in a VA medical inpatient, outpatient, or interdisciplinary setting.
  • The employee has administrative and professional responsibility for planning and directing the subordinate lead, supervisor, and MSA's activities.
  • Responsible for extracting and analyzing data to provide reports to senior management in support of tracking measures.
  • Work Schedule: 8am-4:30pm (Monday thru Friday) Recruitment Incentive (Sign-on Bonus): Not authorized.
  • Permanent Change of Station (Relocation Assistance): Not authorized.
  • Pay: Competitive salary and regular salary increases Paid Time Off: 37-50 days of annual paid time offer per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year) Parental Leave: After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child.
  • Child Care Subsidy: After 60 days of employment, full time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66.
  • Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement) Telework: Not available.
  • Virtual: This is not a virtual position.
  • Functional Statement #: 000000 Permanent Change of Station (PCS): Not authorized.

Requirements

  • You must be a U.S.
  • Citizen to apply for this job.
  • Selective Service Registration is required for males born after 12/31/1959.
  • Must be proficient in written and spoken English.
  • Subject to background/security investigation.
  • Selected applicants will be required to complete an online onboarding process.
  • Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
  • Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
  • Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
  • Complete all application requirements detailed in the "Required Documents" section of this announcement.
  • As a condition of employment for accepting this position, you may be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
  • In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the Agency; whether your continued employment would advance organizational goals of the Agency or the Government; and whether your continued employment would advance the efficiency of Federal service.
  • Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
  • Note: Only education or degrees recognized by the U.S.

Personality Fit

This role is commonly a great fit for these MBTI types:

Job ID: 31fbfa84-4bf6-4a49-a1fb-b74db62dc6b8

Posted via USAJobs

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