Job Listing
Supervisory Medical Support Assistant
Veterans Health Administration · Posted 9 days ago
About the Role
This position is in the Office of VA Community Care at the Southern Arizona VA Health Care System. The incumbent performs key duties in the areas of data analysis, administration management, and operational direction in support of the VACC Programs. The primary purpose of this position is to provide accurate and appropriate guidance and instruction in VACC Program functions to ensure maximum support to the Medical Center and appropriate treatment of VA patients.
What You'll Do
- →Duties and responsibilities include, but are not limited to: Provides direct technical and administrative supervision to 4 Lead AMSA's/GS-7 and 25 AMSA's/GS-6.
- →Incumbent has full administrative and professional responsibility for planning and directing AMSA activities to include the daily operation of the unit, ensures that agency policies and priorities are being followed; develops performance standards; and evaluates work performance of subordinates.
- →Gives advice, counsel, and technical instruction to employees on both work and administrative matters.
- →Hears and resolves minor complaints from employees; refers group grievances and more serious unresolved complaints to a higher-level supervisor or manager; effects minor disciplinary measures such as warnings and reprimands and recommends action in more serious cases.
- →Provides oversight and has knowledge of daily functions / activities and work processes as they relate to consult management, appointment management, budget management, and notification / appeals management.
- →Has understanding and insight of programs and processes that support VACC services.
- →Interviews candidates for positions in the unit; recommends appointments and reassignments to unit positions; identifies and provides for training needs; and finds ways to improve production or increase the quality of work within the area of authority.
- →Develops written operating procedures and schedules to guide employees in their work, provides training, assigns and coordinates the work.
- →Defines performance standards for subordinate staff.
- →Establishes priorities, schedules and deadlines for routine and special work assignments and monitors the quality and quantity of work performed.
- →Responsible for ensuring those employees within area of responsibility have completed mandatory training.
- →Incumbent conducts in-service training to staff within VACC and Medical Center wide, regarding the VACC Program.
- →Incumbent is responsible for planning, organizing, initiating, controlling, and coordinating operational activities of the VACC Program at the SAVAHCS.
- →Responsible for studying issues relative to treatment at the expense of the VA including eligibility determination, authorization, workload capture, payment, appeals, and technical applications to support these activities.
Requirements
- ✓You must be a U.S.
- ✓Citizen to apply for this job.
- ✓Selective Service Registration is required for males born after 12/31/1959.
- ✓Must be proficient in written and spoken English.
- ✓Subject to background/security investigation.
- ✓Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
- ✓Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓Must pass pre-employment physical examination.
- ✓Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
- ✓Complete all application requirements detailed in the "Required Documents" section of this announcement.
- ✓As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
- ✓In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
- ✓Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
Personality Fit
Job ID: 27059f00-db6e-451d-8ba8-6b68243df90f
Posted via USAJobs