Job Listing
Supervisory Medical Support Assistant
Veterans Health Administration · Posted 1 days ago
On-siteWyoming, MI$64K – $83KApply by Jun 3, 2026Medical Support AssistanceESFJESTJISFJISTJOperations
Apply for this job →About the Role
The Wyoming Outpatient Clinic seeks a Supervisory Medical Support Assistant skilled in clinic operations, workflow coordination, and patient support. The incumbent oversees administrative processes, applies policies and procedures that impact workload data, and collaborates across multiple clinics to ensure efficient, high-quality service delivery.
What You'll Do
- →As frontline contact with patients and staff, the Supervisory MSA sets the tone for perception concerning quality of healthcare services at the VA.
- →Demonstrates ability to meet, communicate, and interact with individuals from varying backgrounds and with other health care team members in order to complete job assignments.
- →Demonstrates ability to use various types of office automation equipment and software, to include ability to set up, organize, and maintain record systems.
- →Utilizes such programs and databases to make appointments in a clinical setting.
- →Complies with Employee Education requirements by completing mandatory annual assignments through the TMS and complies with any other training or education requirements as determined by the supervisor.
- →The Supervisory MSA can work independently make decisions based on training, guidelines, processes and/or regulations Work Schedule: Monday - Friday 8:00am - 4:30pm Telework: Not Available Virtual: This is not a virtual position.
- →Functional Statement #: 91467-A Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized
Requirements
- ✓You must be a U.S.
- ✓Citizen to apply for this job.
- ✓To be considered for this position, you must complete all required steps in the process.
- ✓In addition to the application and questionnaire, this position requires an online assessment.
- ✓The online assessment measures critical general competencies required to perform the job.
- ✓Selective Service Registration is required for males born after 12/31/1959.
- ✓Must be proficient in written and spoken English.
- ✓Subject to background/security investigation.
- ✓Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
- ✓Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
- ✓Complete all application requirements detailed in the "Required Documents" section of this announcement.
- ✓As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
Personality Fit
Job ID: 1e164799-37da-4a8d-a582-9e02a3f6af37
Posted via USAJobs