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SUPERVISORY MEDICAL SUPPORT ASSISTANT
Veterans Health Administration · Posted 35 days ago
On-site Fort Wayne, IN $58K – $75K Apply by Aug 17, 2026 Medical Support Assistance ESFJESTJISFJISTJ
Apply for this job → About the Role
Northern Indiana VA Health Care System is seeking an enthusiastic and dependable incumbent to fill the position of Supervisory Medical Support Assistant. The position maintains full supervisory responsibility for the leadership needed to meet the goals of the Mental Health Service.
What You'll Do
- →VA Careers - Medical Support Assistant: https://youtube.com/embed/EE9c4XkaELo VA Careers - Lead Medical Support Assistant: https://youtube.com/embed/UJO_XH5uCLs Total Rewards of a Allied Health Professional The Supervisory Medical Support Assistant (SMSA) maintains full supervisory responsibility for the leadership needed to meet the goals of Mental Health Service (MHS).
- →He/she works at Veterans Affairs Northern Indiana Health Care System (VANIHCS} which is a dual campus facility with 5 Community Based Outpatient Clinics (CBOCs).
- →The main facilities are located in Marion and Fort Wayne, Indiana.
- →VANIHCS is a part of the Veterans Integrated Service Network 10 (VISN 10).
- →The SMSA will perform duties properly utilizing occupational office machines.
- →He/she is expected to be current with on-going VA health care processes and procedures.
- →The SMSA will perform assigned duties as directed in accordance with the various types of duty assignments.
- →Responsibilities may include employee human resources duties such as: personnel actions via ARR, processing personnel actions (i.e.
- →SF-52), submitting manpower requests, handling employee/union issues, time keeping approval authority, performing employee leave actions, maintenance of employee CTOP folders, making workload distribution decisions and other administrative actions as assigned.
- →The SMSA will serve as the primary trainer for Lead MSAs and MSAs under his/her leadership.
- →The SMSA serves as the primary point-of-contact in outpatient mental health care and mental health specialized care teams/units.
- →The incumbent in this assignment supports all Mental Health Service programs/services as assigned (Mental Health Clinic, Mental Health Intensive Case Management Clinic, Post Traumatic Stress Disorder Clinic, Psychosocial Rehabilitation Recovery Center, Substance Use Disorder programs, Vocational Rehabilitation, Smoking Cessation, Military Sexual Trauma, Suicide Prevention, etc.).
- →He/she may be assigned to Fort Wayne or Marion, Indiana.
- →The SMSA position serves as the direct line supervisor for all Medical Support Assistant (MSAs) in Mental Health.
Requirements
- ✓You must be a U.S.
- ✓Citizen to apply for this job.
- ✓Selective Service Registration is required for males born after 12/31/1959.
- ✓Must be proficient in written and spoken English.
- ✓Subject to background/security investigation.
- ✓Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
- ✓Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓Must pass pre-employment physical evaluation.
- ✓Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
- ✓Complete all application requirements detailed in the "Required Documents" section of this announcement.
- ✓As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
- ✓In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
- ✓Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
Personality Fit
Job ID: 020e755e-d98c-4603-9e28-54e4e3236fc1
Posted via USAJobs