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Supervisory Medical Records Technician (ROI)

Veterans Health Administration · Posted 75 days ago

On-site Manchester, NH $63K – $82K Apply by Jul 17, 2026 Medical Records Technician ESFJESTJISFJISTJ Trades
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About the Role

This Supervisory Medical Records Technician (ROI) position is located within the Business Office Service Line at the Manchester VA Medical Center. This position is full-time at 40 hours per week.

What You'll Do

  • The incumbent has full supervisory responsibility, including preparing work assignments, monitoring the performance of release of information staff, evaluating employee performance, selecting staff, recommending awards and advancements, and taking disciplinary actions.
  • The supervisory MRT(ROI) generates workload reports, distributes pending workload to staff, and monitors completion status.
  • The employee ensures the timely release of health records in accordance with policies and procedures.
  • They ensure compliance with accrediting agency and regulatory requirements and ensure corrective action is initiated, as needed.
  • They work collaboratively with VA Regional Counsel to ensure health records related to malpractice, subpoenas, and tort cases are prepared and disclosed in a timely manner.
  • The supervisory MRT (ROI) ensures orientation and competency assessments are conducted for all assigned staff.
  • They develop policies and procedures, performance standards, and position descriptions, and/or functional statements.
  • They are responsible for professional and administrative management of release of information staff.
  • They maintain interdepartmental relations with other services to accomplish medical center goals.
  • Major duties and responsibilities include but are not limited to: Provides guidance and technical direction necessary for accomplishing the work of the unit or team.
  • Provides effective audits and monitors for all areas of responsibility, assuring that accurate and timely data is processed by all employees.
  • Reviews work accomplished and assesses quality, quantity, accuracy and timeliness of work produced by each employee.
  • Ascertains problems encountered and takes corrective action.
  • Develops performance standards and conducts performance evaluations.

Requirements

  • You must be a U.S.
  • Citizen to apply for this job.
  • Selective Service Registration is required for males born after 12/31/1959.
  • Must be proficient in written and spoken English.
  • Subject to background/security investigation.
  • Selected applicants will be required to complete an online onboarding process.
  • Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
  • Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
  • Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
  • Complete all application requirements detailed in the "Required Documents" section of this announcement.
  • As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
  • In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
  • Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
  • A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Personality Fit

This role is commonly a great fit for these MBTI types:

Job ID: c96bda0b-85c0-4794-9147-2c4b054ff4ad

Posted via USAJobs

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