Job Listing
Staff Assistant
Veterans Benefits Administration · Posted 10 days ago
On-site Los Angeles, CA $59K – $94K Apply by Jul 6, 2026 Miscellaneous Administration And Program ENTJESFJESTJISTJ
Apply for this job → About the Role
The Staff Assistant position supports Veteran Readiness and Employment (VR&E) Staff assigned to supervise and assist participants of Chapter 31, Title 38, U. S. Code. Assistance is required in all phases of the VR&E program. Independent decisions to determine appropriate course of actions within the provisions of the VR&E program are required.
What You'll Do
- →The Staff Assistant processes VA Form 1900 Applications for VR&E Services for Disabled Veterans.
- →Incumbent adjudicates General Eligibility Determinations (GED's) for all Chapter 31 and other applicants.
- →This would include denial of applications -processes required notification, appeal rights and CWINRS Auto GED processes.
- →Incumbent must exercise judgment and be capable of working independently without supervision.
- →Incumbent must have extensive knowledge of the adjudication processes characteristic of the VR&E program.
- →Responds to telephone inquiries from claimants, their representatives, VR&E staff and other VA personnel and resolves issues which may include but not limited to the following: Status of counseling, case status in CWINRS, Chapter 31 awards, entitlement calculations, tuition, fees, books, supplies and subsistence inquiries.
- →Receives veterans and other visitors to regional office and out-based sites making inquiries regarding VR&E issues.
- →Screens issues presented by the veterans or other visitors, and in the absence of a Vocational Rehabilitation Counselor (VRC), and within the scope of assigned responsibilities, serves as VA representative to resolve issues presented by veterans.
- →Assists VRCs with Chapter 31 enrollments by preparing certification lists for training facilities and preparing 28-1905 authorizing enrollments.
- →Assists VRCs to maintain satisfactory supervisory schedules by maintaining calendar of requires supervision visits, preparing schedule letter to veteran and rescheduling requested supervisory dates.
- →Reviews enrollment certification from school certifying officer to ensure veteran is properly enrolled, enrolled in course work required of degree plan, and that enrollment qualifies for an appropriate subsistence allowance.
- →Must be proficient in utilizing VA ONCE.
- →Determines if enrollment is appropriate as prescribed by degree plan, Individual Written Rehabilitation Plan (IWRP), and proper rate of subsistence pay.
- →Prepares subsistence award as independent reviewer.
Requirements
- ✓As a condition of employment for accepting this position, you may be required to serve a 1-year probationary period or a 2-year trial period, during which we will evaluate your fitness and whether your continued employment advances the public interest.
- ✓Additional Conditions of Employment are as follows: You must be a U.S.
- ✓Citizen to apply for this job Selective Service Registration is required for males born after 12/31/1959 You may be required to serve a probationary or trial period Subject to background/security investigation Required to attend an 8 week training session, which may require travel.
- ✓VSR Skill Certification required at the GS-10 level Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements I-9 Acceptable Documents.
- ✓Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓If you receive a conditional offer of employment you will be required to complete an Optional Form-306 Declaration for Federal Appointment (OF-306).
- ✓All federal employees are required to have federal salary payments made by direct deposit to a financial institution of their choice A transcript must be submitted with your application if you are basing all or part of your qualifications on education.
- ✓Education must be accredited by an accrediting institution recognized by the U.S.
- ✓Department of Education to be credited towards qualifications.
- ✓Provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S.
- ✓Department of Education.All education claimed by applicants will be verified upon appointment.
- ✓If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript to receive credit.
- ✓Note: You may submit unofficial transcripts when applying.
Personality Fit
Job ID: 69cfef6d-4cba-4342-ab46-b2ec593fc223
Posted via USAJobs