Job Listing
Staff Assistant
Veterans Benefits Administration · Posted 63 days ago
On-site Winston-Salem, NC $62K – $97K Apply by Jul 29, 2026 Miscellaneous Administration And Program ENTJESFJESTJISTJ Operations
Apply for this job → About the Role
This position serves as a Staff Assistant in the Director's Office of the Winston-Salem Regional Office, Veterans Benefits Administration (VBA). The position requires the performance of a variety of program-related assignments. The incumbent reviews plan, analyzes and develops program requirements, establishes and revises operating procedures, reviews operations, and provides technical assistance.
What You'll Do
- →Typical duties include, but are not limited to: Serves as assistant to Director and provides administrative and technical support to office staff.
- →Troubleshoots administrative operations, processes, and procedures to improve processes and resolve discrepancies in administrative operations.
- →Analyzes and evaluates written material coming into Director's Office and places controls and distributes to appropriate elements.
- →Establishes internal deadlines for completion of reports and projects and follows up with Division leadership on pending assignments.
- →Researches and analyzes information to determine the status of significant issues, to assist the senior leadership and staff in the decision- making process.
- →Regularly monitors pertinent timekeeping records to detect anomalies or deviations.
- →Devises and oversees development of reporting systems.
- →Serves as the Alternate Coordinator for the Regional Office programs Formatting, editing, and distributing standard documents and correspondence; coordinating travel; tracking actions items.
- →Schedules appointments, meetings, and conferences; managing the Director's calendar; and screening telephone calls and visitors to the Director's office.
- →Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met.
- →Selection at a lower grade level does not guarantee promotion to the full performance level.
- →The full performance level of this position is GS -11.
- →Work Schedule: Monday - Friday 8:00 am - 4:30 pm Full-Time Permanent Compressed/Flexible: Available Telework: Not Available Virtual: This is not a virtual position.
- →Position Description/PD#: Staff Assistant GS-09: PD 416340 GS-11 PD 410130 Relocation/Recruitment Incentives: Not Authorized Financial Disclosure Report: Not required Bargaining Unit: No
Requirements
- ✓As a condition of employment for accepting this position, you may be required to serve a 1-year probationary period or trial period during which we will evaluate your fitness & whether your continued employment advances the public interest.
- ✓In determining if your employment advances the public interest, we may consider: Your performance and conduct; The needs and interests of the agency; Whether your continued employment would advance organizational goals of the agency or the Government; and Whether your continued employment would advance the efficiency of the Federal service.
- ✓Upon completion of your probationary period or trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
- ✓Additional Conditions of Employment are as follows: You must be a U.S.
- ✓Citizen to apply for this job Selective Service Registration is required for males born after 12/31/1959 You may be required to serve a probationary or trial period Subject to background/security investigation Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements I-9 Acceptable Documents.
- ✓Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓A transcript must be submitted with your application if you are basing all or part of your qualifications on education.
- ✓Education must be accredited by an accrediting institution recognized by the U.S.
- ✓Department of Education to be credited towards qualifications.
- ✓Provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S.
- ✓Department of Education.
- ✓All education claimed by applicants will be verified upon appointment.
- ✓If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript to receive credit.
Personality Fit
Job ID: 3a3ad03d-589c-4898-9d9d-dbece63f58e3
Posted via USAJobs