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Staff Assistant -Liver Transplant Coordinator

Veterans Health Administration · Posted 14 days ago

On-site Richmond, VA $53K – $84K Apply by Sep 9, 2026 Miscellaneous Administration And Program ENTJESFJESTJISTJ Operations
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About the Role

The position is located in the Veterans Health Administration (VHA), Mid-Atlantic Health Care Network (VISN 6), Richmond VA Medical Center (VAMC), within the Specialty Care Service. The primary purpose of this position is to ensure the smooth coordination of all administrative activities pertaining to Liver Transplant program to include performing administrative, program assessment and technical support for the Liver Transplant Program and related sections within the Specialty Care Service.

What You'll Do

  • If selected at the GS-7 level, the work will be performed with more supervision and guidance.
  • Appropriate on-the-job training will be provided as required and the incumbent must meet the entire requisite job training to be promoted to the next higher level.
  • Coordinates all Quality Analysis (QA) activities.
  • Maintains the funding, credibility, and accreditation of the Liver Transplant program by accurately and timely reporting data.
  • Assesses, evaluates, modifies, develops and implements new methods to meet the needs of the transplant program.
  • Responds to questions from patients concerning services.
  • Provides technical assistance to patients, administrative staff and professional staff.
  • Receives and handles concerns ensuring that quality service is rendered in a timely, competent, and caring manner.
  • Serves as a resource for questions including interpretation of policy relating to the provision of medical services.
  • Responds to complex questions involving a range of issues.
  • Research problems and/or reviews issues and requests related to information regarding provisions for medical care, eligibility, etc.
  • Clarifies issues and evaluates the need for additional information.
  • Sets up and coordinate patient's follow up care at this and other facilities.
  • Consults with Transplant Coordinator / Director and schedules follow up tests to minimize hospital stay.

Requirements

  • You must be a U.S.
  • Citizen to apply for this job To be considered for this position, you must complete all required steps in the process.
  • In addition to the application and questionnaire, this position requires an online assessment.
  • The online assessment measures critical general competencies required to perform the job.
  • Selective Service Registration is required for males born after 12/31/1959 Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment.
  • A pre-placement physical examination is not required.
  • Subject to background/security investigation Selected applicants will be required to complete an online onboarding process.
  • Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
  • Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
  • Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
  • In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
  • Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
  • A transcript must be submitted with your application if you are basing all or part of your qualifications on education.
  • Note: Only education or degrees recognized by the U.S.

Personality Fit

This role is commonly a great fit for these MBTI types:

Job ID: 04fff2cf-4e46-4200-a759-1b876c0aa8d9

Posted via USAJobs

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