Job Listing
Staff Assistant
Internal Revenue Service · Posted 56 days ago
Hybrid Atlanta, GA $79K – $123K Apply by Jul 27, 2026 Miscellaneous Administration And Program ENTJESFJESTJISTJ
Apply for this job → About the Role
WHAT IS Taxpayer Services? A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions Position(s) are to be filled in following area(s): Taxpayer Services Customer Account Services REVIEW THE ADDITIONAL INFORMATION BELOW FOR FURTHER DETAILS
What You'll Do
- →The following are the duties of this position at the full working level.
- →Develops and analyzes the facts needed and recommends the action to be taken on particular matters.
- →Reviews and summarizes information from a variety of sources for the use of the supervisor, exercising sound judgment and knowledge of the purpose of such information.
- →Participates in the planning and conducting of studies of various aspects of the Service's administrative programs and operations to provide a basis for policy determinations. -Participates in the formulation of policies and procedures governing the administrative aspects of the Service.
- →Assesses the need for and establishes and/or adapts administrative procedures and practices to be used in highly unusual situations requiring deviation from standard administrative procedures.
- →Serves as a liaison between the Commissioner, Deputy Commissioner, Chief Officers, and other staff members.
- →Keeps the supervisor advised of developments and progress concerning problems and follows up with the responsible official to expedite necessary action and final settlement of the issue. -Completely controls the supervisor's calendar/schedule, coordinating executive conferences, Congressional hearings, meetings, and speaking engagements with high-level officials whose time is in great demand.
- →Has responsibility for coordination of daily events as well as long range events.
- →Prior to scheduling a meeting with the supervisor, the incumbent discusses the purpose and the need with the requestor and is responsible for handling those matters not requiring executive decision.
- →Incumbent participates in regular Executive -Scheduling meetings to review speaking engagement invitations for the supervisor.
- →Personally reviews all important incoming and outgoing correspondence, coordinating routing and the control of such correspondence; associates pertinent file material or pending material, when appropriate; and prepares summary notes and suggestions concerning the subject matter involved before referral to the supervisor or his/her staff.
- →When necessary, determines which office should have primary responsibility for disposition and which office should be informed.
- →STANDARD POSITION DESCRIPTIONS (SPD): PD92673 and PD92672 Visit the IRS SPD Library to access the position descriptions.
Requirements
- ✓Probationary Period - A person who is required to go through a probationary period and then is transferred, promoted, demoted, or reassigned before he or she completes such period is required to complete the remainder of the probationary period in the new position.
- ✓Government Credit Card - Obtain and use a Government-issued charge card for business-related travel.
- ✓ADDITIONAL REQUIREMENTS SHOWN IN QUALIFICATIONS SECTION A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S.
- ✓Department of Education.
- ✓For a list of schools which meet these criteria, please refer to Department of Education Accreditation page.
- ✓FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements.
- ✓You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program.
- ✓It is your responsibility to provide such evidence when applying.
- ✓Click here (Section 3, Explanation of Terms) or here for Foreign Education Credentialing instructions.
- ✓We recommend choosing an evaluator from a member organization of one of the following national associations of credential evaluation services: National Association of Credential Evaluation Services (NACES) or Association of International Credentials Evaluators (AICE).
Benefits
- ★As a current IRS employee, you know the great benefits we offer.
- ★Should you have any questions about benefits, please contact the Employee Resource Center (ERC) at 1-866-743-5748 option #1 for ERC.
Personality Fit
Job ID: 074f8ea3-aa15-4da8-ba9b-f7d3f4a45253
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