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Social Worker - Caregiver Support Coordinator
Veterans Health Administration · Posted 1 days ago
Hybrid Charlotte, NC $104K – $136K Apply by Sep 22, 2026 Social Work ENFJESFJINFJINFP OperationsHealthcare
Apply for this job → About the Role
This position is eligible for the Education Debt Reduction Program (EDRP), a student loan payment reimbursement program. You must meet specific eligibility requirements per VHA policy and submit your EDRP application within four months of appointment. Program Approval, award amount (up to $200,000) & eligibility period (one to five years) are determined by the VHA Education Loan Repayment Services program office after review of the EDRP application. Former EDRP participants ineligible to apply.
What You'll Do
- →The Caregiver Support Coordinator (CSC) is a Social Work Program Coordinator whose primary responsibilities are to provide clinical evidence based services and interventions; program development; caregiver, Veteran and staff education on caregiver issues; community outreach; resource development; continuous quality improvement activities; and evaluation/consultation.
- →In addition the incumbent must be a skilled communicator capable of developing effective partnerships with local, state and federal agencies as well as non-governmental organizations.
- →Duties include but are not limited to: The Caregiver Support Coordinator develops and implements the Caregiver Support Program specific to his/her area of assignment and insures compliance and collaboration with local facility and the VA Central Office Caregiver Support Program initiatives.
- →The incumbent administers information and analytical systems to evaluate and enhance the quality of service provided to caregivers, families and Veterans.
- →Develops and implements information systems to track service activities including visits, referrals, caregiver demographics, equipment utilization and caregiver and Veteran satisfaction.
- →Develops implements and evaluates clinical guidelines and protocols to establish appropriate utilization of services.
- →The incumbent participates in direct caregiver and Veteran contacts to identify and assess caregiver stress/burden and the development and application of directed clinical treatment interventions.
- →Advises and collaborates with interdisciplinary teams throughout the medical center on caregiver issues.
- →Creates educational tools, develops programs and implements training focused on specific caregiver needs/issues.
- →Provides education and in-service training to VAMC employees, Veterans, families and caregivers.
- →Provides ongoing consultation and support to colleagues regarding caregiver support.
- →Develops and facilitates caregiver support groups (face-to-face or VANTS telephone line) and educational programs.
- →Distributes educational materials provided by VA, local, state and national caregiver organizations.
- →The incumbent conducts caregiver and family clinical interventions to facilitate the identification of caregiver stress, psychiatric illness, emotional distress and social needs as treatment issues.
Requirements
- ✓You must be a U.S.
- ✓Citizen to apply for this job.
- ✓To be considered for this position, you must complete all required steps in the process.
- ✓In addition to the application and questionnaire, this position requires an online assessment.
- ✓The online assessment measures critical general competencies required to perform the job.
- ✓Selective Service Registration is required for males born after 12/31/1959.
- ✓Must be proficient in written and spoken English.
- ✓Subject to background/security investigation.
- ✓Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
- ✓Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓Must pass pre-employment physical examination.
- ✓Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
- ✓Complete all application requirements detailed in the "Required Documents" section of this announcement.
Personality Fit
Job ID: d1aa51cf-12ac-4abf-8103-495f7afbece0
Posted via USAJobs