Job Listing
Senior Program Support Assistant
Veterans Benefits Administration · Posted 61 days ago
About the Role
The Senior Program Support Assistant works as a member of one of the teams In the Centralized Support Division located at 9700 Page Boulevard. The Senior Program Support Assistant assists the supervisor in ensuring the organization's strategic plan, mission, vision and values are communicated to the employees of the unit and integrated into the unit's strategies, goals, objectives, and work plans.
What You'll Do
- →Major Duties Generate various types of correspondence and provide information for statistical and narrative reports.
- →Fully utilize systems such as CAPRI, COVERS, VACOLS,PCGL, PIES, SHARE, ARCIS, RRS, VBMS, Adobe, eMilrecs and Microsoft Word, to input and/or access information needed in connection with the duties of the position.
- →Process all incoming Power of Attorney requests.
- →Determine if a prior representative must be revoked, prepares correspondence to notify all parties concerned and updates the master record(s).
- →Explain VA FOIA/Privacy Act programs and entitlement criteria to veterans and their dependents.
- →Apply all rules and regulations for VA FOIA/Privacy Act records releases and accurately redacting Personally Identifiable Information.
- →Provide administrative support to the team to which they are assigned.
- →Act as the liaison between the supervisor and employees relative to obtaining resources and securing information on process developments.
- →Provide training to unit employees which require them to maintain current and accurate knowledge of procedures, policies, and directives as changes occur or as mandated by law or local decisions of management.
- →Work Schedule: Full time, Monday through Friday 7:30am-4:00pm Telework: This position is eligible for situational (ad hoc) telework only.
- →The selectee is required to report to the official duty station each scheduled workday.
- →Telework may be approved only on a case-by-case basis with supervisory approval.
- →Routine or recurring telework is not authorized for this position.
- →Virtual: This is not a virtual position.
Requirements
- ✓As a condition of employment for accepting this position, you may be required to serve a 1 year or 2-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest.
- ✓In determining if your employment advances the public interest, we may consider: Your performance and conduct The needs and interests of the Agency Whether your continued employment would advance organizational goals of the Agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
- ✓Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
- ✓Additional Conditions of Employment are as follows: You must be a U.S.
- ✓Citizen to apply for this job Selective Service Registration is required for males born after 12/31/1959 You may be required to serve a probationary or trial period Subject to background/security investigation Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements I-9 Acceptable Documents.
- ✓Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓There is no educational substitution for the GS-07 level.
Personality Fit
Job ID: 5b8c0636-b106-4d4e-91e1-73a623cea994
Posted via USAJobs