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Security Assistant (OA)
Veterans Health Administration · Posted 61 days ago
On-site Portland, OR $44K – $57K Apply by Jul 24, 2026 Security Clerical and Assistance ENTJESFJESTJISTJ OperationsCustomer SuccessHealthcare
Apply for this job → About the Role
This position resides within the Police Service, VA Portland Health Care System (VAPORHCS) and is physically located at the Portland Healthcare Center. The primary purpose of the position is to assists with administrative functions of the operations section, as well as dispatch duties and responsibilities. Providing high-quality customer service and provides information to employees and the public on a variety of subjects related to the mission of the Police Service.
What You'll Do
- →The major duties include but are not limited to: Monitors and receives routine and emergency calls from a variety of sources that need police, fire, medical or other emergency services.
- →Determines the nature and location of the emergency; uses their judgment to prioritize events and commit police resources appropriately; determines what notifications are necessary based upon event type, makes such notifications and coordinates follow-up communications.
- →Receives and process emergency calls maintains contact with law enforcement units on assignment, maintains status and location of police and coordinates communication between agencies as needed.
- →Monitors direct emergency alarms, answers non-emergency calls for assistance.
- →Enters, updates and retrieves information from a variety of computer systems and sensitive databases.
- →Receives and compiles information from various sources related to police and emergency incidents, taking appropriate actions regarding intrusion, duress, and hold-up alarms.
- →Directs response and modifies responsible personnel depending on the type of incident or request.
- →Operates a variety of communications and security equipment, such as computers, multi-frequency radios, multi-line telephone system, and other related peripherals.
- →Compiles and prepares reports related to events occurring in the operation of the police office for the dissemination of the completed products to various management officials.
- →Coordinates with various Federal, State & local law enforcement officials for coordination of emergency situations.
- →Responsible for the orderly flow of communications between the police dispatch center, agency leadership, and the work force.
- →Performs system checks on a variety of equipment used in the dispatch area.
- →Troubleshoots systems when problems arise and resolve issues whenever possible.
- →Conducts equipment inventories; completes records and other logs.
Requirements
- ✓You must be a U.S.
- ✓Citizen to apply for this job To be considered for this position, you must complete all required steps in the process.
- ✓In addition to the application and questionnaire, this position requires an online assessment.
- ✓The online assessment measures critical general competencies required to perform the job.
- ✓Selective Service Registration is required for males born after 12/31/1959 You must maintain a valid, state issued Driver's License.
- ✓Driving physical may be required Subject to background/security investigation Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
- ✓Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest.
- ✓In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
- ✓Upon completion of your probationary period period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
- ✓A transcript must be submitted with your application if you are basing all or part of your qualifications on education.
- ✓Note: Only education or degrees recognized by the U.S.
- ✓Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment.
Personality Fit
Job ID: 09eb4251-0409-4df1-ba9d-78be4a0d2ac1
Posted via USAJobs