Job Listing
Secretary
Veterans Health Administration · Posted 17 days ago
About the Role
The Surgery Services Secretary position provides expert administrative, technical, and clerical support to the various sections within Surgery Services, which include but are not limited to the Operating Room (OR) and all ten (10) Surgical Clinics (General Surgery, Peripheral Vascular, ENT/Head and Neck, Neurosurgery, Plastic Surgery, Cardiothoracic Surgery, Ophthalmology, Orthopedic, and Urology (in both Ann Arbor and Toledo CBOC), Podiatry).
What You'll Do
- →Duties include but are not limited to: Answers telephones and provides technical and secretarial assistance to the above management staff as well as medical providers and others as requested.
- →Plans and carries out the work, handling problems and deviations in the assignments in accordance with established policies.
- →Orders office supplies, distributes all incoming and outgoing mail, and provides administrative coverage to any or all surgery sections.
- →Assists in coordinating all non-MD employees through Credentialing, Human Resources (HR) and sections as appropriate; ensures that all OR staff maintain active radiology badges.
- →This position also requires the highest standards of providing customer service to both internal and external stakeholders.
- →Collaborates with the OR Manager to review daily surgery documentation logs to review previous days cases, and is well versed in utilizing software such as VISTA, Microsoft Word, Microsoft Excel, Microsoft Power Point, and Microsoft Outlook.
- →Completes all aspects of timekeeping for Surgery Services (five (5) TL groups) according to facility policy and procedure.
- →Enters employee work tours, accurately posts tours of duty, on-call time, annual, and sick leave in Veteran Affairs Time and Attendance System (VATAS) in a timely manner.
- →Tracks part-time physicians and tracks and informs management of employee absenteeism and maintains staff schedules in Clairvia Provides additional ADPAC support for Surgery Services.
- →They are responsible for providing guidance and assistance to clinical staff and request modifications or new account access, documentation keys and menus, T-drive access, and IT hardware requests through the ePAS system.
- →They will also provide PIV sponsorship for the service and request required keys, departmental access, and scrub machine cards/codes through the Lock Shop, Police Department, and Linen Department respectively.
- →The incumbent also assists with troubleshooting computer sign-in issues, updates electronic contact information for employees, and aids in editing signature blocks and person class codes.
- →Physical Demands: The work is mainly sedentary; but may require, walking, stair climbing, bending, stooping and carrying lightweight documents, and repetitive use of the keyboard as part of daily activities.
- →Stamina and concentration to meet crucial deadlines are required.
Requirements
- ✓You must be a U.S.
- ✓Citizen to apply for this job To be considered for this position, you must complete all required steps in the process.
- ✓In addition to the application and questionnaire, this position requires an online assessment.
- ✓The online assessment measures critical general competencies required to perform the job.
- ✓Selective Service Registration is required for males born after 12/31/1959 Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment.
- ✓A pre-placement physical examination is not required.
- ✓Subject to background/security investigation Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
- ✓Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest.
- ✓In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
- ✓Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
- ✓There is no educational substitution at this grade level.
- ✓Note: Only education or degrees recognized by the U.S.
Personality Fit
This role is commonly a great fit for these MBTI types:
Job ID: dc25471a-a61e-449d-90be-dfcc7774acf3
Posted via USAJobs