Job Listing
Secretary (OA)
Veterans Health Administration · Posted today
On-site San Diego, CA $52K – $67K Apply by Jun 15, 2026 Secretary ISFJ OperationsCustomer SuccessHealthcare
Apply for this job → About the Role
Secretary (OA) supports Primary Care through administrative coordination, process improvement, and daily clinical operations. Promotes patient-centered care, teamwork, and customer service while improving access, coordination, and continuity. Duties include liaison work, reporting, and supporting leadership initiatives. Requires analytical, decision-making, and organizational skills, plus professionalism, accountability, and commitment to quality outcomes. Ensures quality and efficient care.
What You'll Do
- →Major duties include but are not limited to: Serves as primary coordinator of large conferences: obtaining speakers, developing handouts, obtaining slides/training videos, scheduling and coordinating audiovisual equipment, conference rooms, attendee notification, and food service support.
- →Analyzes workload variations and potential problems and inconsistencies by monitoring and reviewing clinical capacity, patient appointment lead times, anticipated workload, and provider schedules/duty hours.
- →Serves as Lead Timekeeper for the Primary Care Service: Ensuring time cards are electronically posted and certified for all assigned physicians and administrative staff; Ensuring timely submission and compliance with procedures.
- →Formulates plans and provides advice to Primary Care Service Sections on resolving administrative problems.
- →Screens all Primary Care Chief and Primary Care Service Office calls and determines if the call requires attention; Supplies the requested information when the question concerns information the incumbent has knowledge of or can obtain.
- →Maintains department and facility level memoranda.
- →Performs all fund control point ordering/reconciling actions for the Primary Care Service Office.
- →Coordinates the purchase of and maintains adequate stocks of office supplies; Contacts appropriate personnel for maintenance and repair of office equipment and facilities.
- →Plans and/or accomplishes special projects assigned by the Chief of Primary Care or other Primary Care Service Office staff; Researches, collects, analyzes, interprets and develops documentation or presentations for special projects involving administrative/support issues involving Primary Care clinical programs and/or administrative activities.
- →Work Schedule: Full Time, Monday through Friday, 8:00am to 4:30pm Telework: This position is not authorized for telework.
- →Virtual: This is not a virtual position.
- →Position Description/PD#: Secretary (OA)/PD116860 Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized
Requirements
- ✓You must be a U.S.
- ✓Citizen to apply for this job To be considered for this position, you must complete all required steps in the process.
- ✓In addition to the application and questionnaire, this position requires an online assessment.
- ✓The online assessment measures critical general competencies required to perform the job.
- ✓Selective Service Registration is required for males born after 12/31/1959 Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment.
- ✓A pre-placement physical examination is not required.
- ✓Subject to background/security investigation Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
- ✓Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
- ✓In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
- ✓Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
- ✓There is no educational substitution at this grade level.
Personality Fit
This role is commonly a great fit for these MBTI types:
Job ID: a004f759-3ef7-4736-8fed-18ea97f97f36
Posted via USAJobs