Job Listing
Secretary (OA)
Veterans Health Administration · Posted 10 days ago
About the Role
This position is located in the Veterans Administration (VA), Veterans Health Administration (VHA), Mid Atlantic Health Care Network (VISN 6), VA Medical Center (MC), Fayetteville, North Carolina, in the Executive Offices, and is a member of the Medical Center Executive Team support administrative staff. The incumbent provides executive level administrative and secretarial services to the supervisor and provides direction to subordinate clerical and administrative staff.
What You'll Do
- →Public Contact Work: Receives telephone calls and greets visitors to the office.
- →Uses judgment and initiative to screen or refer as appropriate.
- →Screens callers/visitors by ascertaining name, affiliation, and purpose of call/visit, and based upon subject matter, determines whether matter should be referred to supervisor or other appropriate staff members, or whether information can be supplied personally.
- →Obtains needed background information before referring calls to supervisor, and uses independent judgment in referring, initiating, or disposing of inquiries and requests.
- →Arranges for personal interviews and receives applicants reporting for interviews.
- →Acts as liaison to other managers and staff within the organization and provides accurate advice on procedures, reports, requirements, and other matters necessary to implement the supervisor's policies, directives, and instructions.
- →Informs them of the supervisor's views on current issues and programs.
- →Maintains a master chronological list containing the names and background information of recurrent civilian dignitaries, Federal, state, and county community leaders, and local affiliated organizations' correspondents in the surrounding communities.
- →Information is available to the staff for the planning of special hosted events, activities, and programs at the Medical Center, to prepare guest lists, invitations, and related data for official functions.
- →Clerical Duties: Receives and processes all correspondence and documents transmitted through the Light Electronic Action Framework (Leaf) portal and the Executive office for review, approval, and signature, establishing controls on certain items (to include Medical Advisory Opinions and Board of Veteran Appeal Claims, performance appraisals, and awards).
- →Acts as a backup for EDMS and suspense actions in the absence of the primary administrative support assistant.
- →In the absence of the supervisor, the incumbent assumes responsibility for ensuring requests for action or information from the Executive Office are made known to the responsible personnel to satisfy the request.
- →Monitors resulting activities for the purpose of briefing the supervisor and decides whether matters should be brought to the supervisor's attention.
- →Serves as liaison between the management staff and supervisor by providing accurate, timely information and advice on procedures, reports, requirements, and other matters necessary to implement policies, directives, and instructions for the VAMC.
Requirements
- ✓You must be a U.S.
- ✓Citizen to apply for this job To be considered for this position, you must complete all required steps in the process.
- ✓In addition to the application and questionnaire, this position requires an online assessment.
- ✓The online assessment measures critical general competencies required to perform the job.
- ✓All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment.
- ✓Applicants who refuse to be tested will be denied employment with VA.
- ✓Selective Service Registration is required for males born after 12/31/1959 Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment.
- ✓A pre-placement physical examination is not required.
- ✓Subject to background/security investigation Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
- ✓Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
- ✓In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
- ✓Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
Personality Fit
Job ID: 99340ca6-a10a-4aaf-bbe9-54d67059aee4
Posted via USAJobs