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Secretary (OA)

Veterans Health Administration · Posted 41 days ago

Hybrid Murfreesboro, TN $41K – $53K Apply by Aug 12, 2026 Secretary ISFJISTJ Customer Success
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About the Role

The Secretary (OA) provides full administrative support to the Chief, Health Information Management System (HIMS), and serves as the first contact to the Service through telephone customer service interactions. The incumbent personally responds to routine, non-technical and, at times, technical requests for information concerning Business Office, HIMS functions.

What You'll Do

  • The core duties of this position include but are not limited to: Oversees all on-site office calls, emails, visitors, and correspondence.
  • Maintains the Leadership member's calendar, scheduling meetings/appointments on own initiative.
  • Reviews all correspondence for accuracy for Leadership member, determines any necessary action, routes, tracks, and follows up on requests.
  • Exercises judgment as a buffer and liaison between member and other personnel based on written/unwritten office policy and practices.
  • Coordinates conferences and meetings, develops agendas, and attends meetings and conferences.
  • Prepares summaries, minutes, and follows up with meeting participants to ensure necessary actions are implemented in a timely fashion.
  • Prepares and develops materials for formal letters, memorandum, and reports which requires knowledge of Departmental functions and procedures governing preparation of executive correspondence.
  • Responsible for correct grammar, spelling, and format.
  • Develops work processes for tracking and controlling large variety of correspondence for Service and reviews data collected with intent to determine trends for resolutions.
  • Performs clerical duties for office support.
  • Organizes and maintains office filing system and procures supplies and equipment.
  • Maintains and secures sensitive and critical files both electronically and in paper files.
  • Work Schedule: Monday - Friday | 7:30 AM CST - 4:00 PM CST Telework: Ad Hoc Available Virtual: This is not a virtual position.
  • Position Description/PD#: Secretary (OA)/PD707100 Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized

Requirements

  • You must be a U.S.
  • Citizen to apply for this job To be considered for this position, you must complete all required steps in the process.
  • In addition to the application and questionnaire, this position requires an online assessment.
  • The online assessment measures critical general competencies required to perform the job.
  • Selective Service Registration is required for males born after 12/31/1959 Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment.
  • A pre-placement physical examination is not required.
  • Subject to background/security investigation Selected applicants will be required to complete an online onboarding process.
  • Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
  • Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
  • Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest.
  • In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
  • Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
  • A transcript must be submitted with your application if you are basing all or part of your qualifications on education.
  • Note: Only education or degrees recognized by the U.S.

Personality Fit

This role is commonly a great fit for these MBTI types:

Job ID: 94f6db74-5183-4618-b6cb-d3a143e58828

Posted via USAJobs

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