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Registered Nurse - Deputy Director Quality Management
Veterans Health Administration · Posted 7 days ago
On-site Lebanon, PA $136K – $180K Apply by Jun 8, 2026 Nurse ESFJINFJISFJ OperationsHealthcareEducation
Apply for this job → About the Role
This position is located at the Lebanon VA Medical Center in Lebanon, PA. The Nurse IV Deputy Chief of QM functions as an advisor, administrator, educator, consultant, and mentor who possesses a wide range of experience and leadership ability. Demonstrates performance that is broad enough to improve the care for a group of patients. This position reports directly to the Director, Quality and Patient Safety.
What You'll Do
- →The Deputy Chief of QM is a self-directed nursing professional who supervises QM staff, assesses plans, implements, coordinates, monitors and evaluates the quality and safety of the delivery of care for the organization.
- →The Deputy Chief of QM ensures that services have systems and processes in place to provide safe, quality care that is consistent with external benchmarks.
- →Leads performance improvement initiatives by identifying quality metrics, trending data, maintaining the quality metric dashboard, and acts as a subject matter expert in data analysis and data display.
- →Consults and acts as a resource to leadership and staff in standards interpretation implementation, patient safety, infection control, risk management, and re-design of processes and structures to improve care outcomes.
- →Develops and implements policy and procedures, collaborates with service departments, and works toward meeting the strategic plan of the organization.
- →The Deputy Chief of QM oversees monitoring of corrective actions from survey findings and assists services who are performance outliers.
- →Provides oversight for programs such as the Joint Patient Safety Reporting (JPSR), Tort Claims, and Peer Review.
- →Responsible for completing clinical quality reviews, clinical data analysis, and identifying opportunities for improvement.
- →This includes providing clinical and administrative recommendations relative to all Strategic Analytic Improvement Learning (SAIL) outcomes, External Peer Review Program (EPRP) metrics, and driving improvement initiatives within the medical center.
- →The Deputy Chief of QM collaborates with the Survey Coordinator for the coordination of accreditation readiness activities focused on standards compliance, education of staff on Functional Statement: Nurse IV Last Updated: May 1, 2025 Page 2 standards, VHA requirements, and customer satisfaction for internal and external stakeholders.
- →Influences care outcomes by collaborating with members of the interdisciplinary team.
- →Core elements of performance include knowledge and active participation in unit/program level quality improvement processes and initiatives as well as customer service programs.
- →Leads QM staff through performance evaluations, provide guidance and support, and change management projects.
- →The Deputy Chief of QM supports all QM work to include but not limited to Accreditation, System Redesign, Infection Prevention, Patient Safety, Risk Management, High Reliability Organization (HRO), and evidence-based practices.
Requirements
- ✓Citizenship; non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
- ✓All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment.
- ✓Applicants who refuse to be tested will be denied employment with VA.
- ✓Selective Service Registration is required for males born after 12/31/1959.
- ✓Subject to background/security investigation.
- ✓Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
- ✓Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓Must pass pre-employment physical examination.
- ✓Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
- ✓You may be required to serve a probationary period.
- ✓Complete all application requirements detailed in the "Required Documents" section of this announcement.
Personality Fit
Job ID: f3e51845-d619-4273-a9a3-b71fa0ea37af
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