Job Listing
Prosthetic Stock Clerk
Veterans Health Administration · Posted 13 days ago
On-site Asheville, NC $41K – $53K Apply by Sep 10, 2026 Miscellaneous Clerk And Assistant ESFJESTJISFJISTJ
Apply for this job → About the Role
This position is located in the Department of Veterans Affairs (VA), Veterans Health Administration (VHA), Mid Atlantic Health Care Network (VISN 6), Asheville VA Medical Center (VAMC), assigned to the Prosthetics & Sensory Services. The incumbent will serve as the first point of contact for customers, both internal and external, that require prosthetics services either face-to-face (counter) or by telephone.
What You'll Do
- →Duties include, but may not be limited to the following: Serve as the first point of contact for customers, both internal and external, that require prosthetic services either face-to-face (counter) or by telephone.
- →Dispense off the shelf inventory items to patients and post the items to the patients' 2319 transaction record screen.
- →Verify eligibility through the prosthetic package before issuing the equipment to the patient (i.e. ensuring a consult for medical equipment has been submitted to the service and proper disability codes are entered into the veterans Prosthetics record).
- →Deliver property to departments when received in PSAS and notate the patient records of the status of the device.
- →Notify Inventory Managers of items with low amounts prior to running out of items on the shelves.
- →Mail out stock room orders as required.
- →Process consults for medical devices to be mailed from VA inventory to veterans' homes to include, picking, packaging, labeling, providing to mail room and posting to the veteran's medical record).
- →Answers the telephone and takes complete messages.
- →Determines nature of requests and directs callers to appropriate staff, or personally provides the information desired when routine or procedural matters of the office are involved.
- →Receives, opens, reviews, and distributes by function all incoming property from Logistics/Supply Chain Management Warehouse staff.
- →Determines if the property should be brought to the immediate attention of the supervisor, what should be given to other members of the staff and what needs to be delivered.
- →Follows up on pending orders utilizing the Prosthetics Vista package to ensure veterans receive timely care.
- →Meet the needs of the customers while supporting VA missions.
- →Consistently communicates and treats customers (Veterans, their representatives, visitors, and all VA staff) in a courteous, tactful, and respectful manner.
Requirements
- ✓You must be a U.S.
- ✓Citizen to apply for this job To be considered for this position, you must complete all required steps in the process.
- ✓In addition to the application and questionnaire, this position requires an online assessment.
- ✓The online assessment measures critical general competencies required to perform the job.
- ✓Selective Service Registration is required for males born after 12/31/1959 Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment.
- ✓A pre-placement physical examination is not required.
- ✓Subject to background/security investigation Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
- ✓Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
- ✓In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
- ✓Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
- ✓A transcript must be submitted with your application if you are basing all or part of your qualifications on education.
- ✓Note: Only education or degrees recognized by the U.S.
Personality Fit
Job ID: ca74e114-0404-45ec-a1ee-9d15bb1a7828
Posted via USAJobs