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Prosthetic Clerk

Veterans Health Administration · Posted 60 days ago

On-site North Chicago, IL $46K – $59K Apply by Jul 27, 2026 Miscellaneous Clerk And Assistant ESFJESTJISFJISTJ
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About the Role

The incumbent is a member of Prosthetics and Sensory Aids Service (PSAS) located at the James A. Lovell FHCC, North Chicago, IL. The incumbent is the first employee within the PSAS that the public encounters and must have a thorough knowledge of all of the regulations regarding eligibility/entitlement for home medical equipment and prosthetic devices, as well as programs such as Automobile Adaptive Equipment, Home Oxygen, Clothing Allowance, and Home Improvement and Structural Alteration.

What You'll Do

  • Duties and responsibilities include, but are not limited to the following: Schedule appointments in the Electronic Health Record.
  • Locate prosthetic item prescriptions.
  • Determine Veteran eligibility and entitlement for prosthetic items.
  • Determine when patient education is required and refer as appropriate.
  • Post notes to prosthetic orders with status updates/ close orders as appropriate.
  • Assist visitors/ callers with forms/ documents/ miscellaneous inquires for prosthetic items, referring to appropriate staff member as necessary.
  • Process incoming mail, timekeeping, and other administrative duties as necessary.
  • Work Schedule: Monday-Friday, 0730-1600 Virtual: This is not a virtual position.
  • Position Description/PD#: Prosthetic Clerk/PD20192O Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized

Requirements

  • You must be a U.S.
  • Citizen to apply for this job To be considered for this position, you must complete all required steps in the process.
  • In addition to the application and questionnaire, this position requires an online assessment.
  • The online assessment measures critical general competencies required to perform the job.
  • Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment.
  • A pre-placement physical examination is not required.
  • Subject to background/security investigation Selected applicants will be required to complete an online onboarding process.
  • Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
  • Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
  • Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
  • In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
  • Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
  • A transcript must be submitted with your application if you are basing all or part of your qualifications on education.
  • Note: Only education or degrees recognized by the U.S.

Personality Fit

This role is commonly a great fit for these MBTI types:

Job ID: c8834876-dcb4-40c4-8288-b74782fcab82

Posted via USAJobs

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