Job Listing
Program Support Specialist
Federal Aviation Administration · Posted 42 days ago
Hybrid Queens, NY $74K – $114K Apply by Jun 3, 2026 Miscellaneous Administration And Program ENTJESFJESTJISTJ
Apply for this job → About the Role
Incumbent of this position serves as a Program Support Specialist, performing a combination of routine, multiple and varying assignments as he/she provides program support to the Labor and Employee Relations (AHL) Organization. The position reports directly to the Service Area Director (SAD) but also supports the assigned organizational unit manager and staff by monitoring LER work activities.
What You'll Do
- →The incumbent applies experience and advanced knowledge of the organization's administrative and technical program principles, practices, laws, and regulations to accomplish assigned responsibilities.
- →Typical assignments include collecting and analyzing data and information, conducting analytical studies, research, applying policies and procedures, and identifying and resolving problems.
- →Provides assistance in the preparation and presentation of cases as requested by a LER Specialist.
- →Maintains case files, repositories, registers, dockets, automated tracking systems, databases, and records.
- →Tracks deadlines and keeps appropriate personnel aware of issues and deadlines.
- →Records and distributes notices.
- →Performs technical selection, assembly, summary, and compilation of substantive information and drafts and edits documents to assist labor relations staff in preparation of memoranda, research reports, contract articles, agreements, and correspondence relating to labor/management negotiations or assigned projects.
- →Utilizes LERIS to record actions.
- →Maintains records/case files: publishes extensions, terminations and notifications as required; develops/recommends improvements to systems, processes and tools.
- →Conducts analysis in the review and evaluations of programs activities to ensure proper program integration and conformance to policy.
- →Develops briefings to employees and managers concerning program policies, procedures and administration.
- →Maintains the Unemployment Compensation Program.
- →Receives unemployment actions, processes actions, and coordinates with an LER Specialist during unemployment compensation hearings.
- →Provides guidance to the office on travel regulations and practices.
Requirements
- ✓We are not accepting applications from noncitizens.
Personality Fit
Job ID: fe3b2928-56ab-4a20-a37c-60772ee843a2
Posted via USAJobs