Job Listing
Program Support Asst (OA) - Patient Care Services
Veterans Health Administration · Posted 1 days ago
Hybrid Huntington, WV $41K – $53K Apply by Jun 11, 2026 Miscellaneous Clerk And Assistant ISFJISTJ OperationsHealthcare
Apply for this job → About the Role
The Program Support Assistant has a primary responsibility to provide day-to-day administrative and clerical support in the overall operations of Nursing Service. The incumbent assists the ADPCS, EA to ADPCS, Nursing Service Chiefs, and Nurse Managers in compiling info and data into final reports, provides administrative support for performance improvement initiatives, creates meeting documents, attends meetings, maintains accurate files, and communicates information effectively.
What You'll Do
- →Duties include, but are not limited to the following: The PSA duties include a mix of clerical, technical, and procedural support functions The incumbent will compile, analyze, and track program information using spreadsheets, databases, and internal systems.
- →Generates routine and special reports to monitor performance improvement metrics or outcomes Receives, logs, reviews, and routes correspondence and documents following established medical center procedures.
- →Draft, format, and prepare general correspondence, meeting materials, and program related reports.
- →Maintain calendars, schedule meetings, and assist with coordinating logistics for medical center surveyors, site visits, leadership retreats, etc.
- →Serves as a liaison and point of contact for internal staff, Veterans, families, vendors, and stakeholders.
- →Assists with program compliance, track performance measures, and identify issues requiring administrative intervention Maintains databases, such as Talent Management System (TMS) reports, personnel folders, or document repository and resolves routine technical issues.
- →Position uses all types of Microsoft Office applications (Excel, Word, PowerPoint, Teams, Publisher, etc.) and specialized service specific computer applications.
- →Assists with coordination of computer information needs of new and existing employees.
- →The incumbent will support resource and budget management with attention to accountability and tracking needs.
- →Assists with ordering and organization of office supplies and equipment, coordinates support materials for meetings, and provides courteous, professional frontline support.
- →Tracks open action plan activities, documents steps taken towards objective, monitors timely deliverables, and follows actions to completion.
- →The PSA will assist in developing a systematic approach to assessing and improving organizational performance, efficiency, and effectiveness, making improvement recommendations for implementation, and supports implementation of process modification or approved policy adjustments.
- →Attends meetings as a meeting recorder, coordinates meeting logistics, prepares timely agenda and minutes and delivers effective communication to meeting attendees.
- →Supports Patient Care Service timekeepers as a backup on a as needed basis with timekeeping duties.
Requirements
- ✓You must be a U.S.
- ✓Citizen to apply for this job To be considered for this position, you must complete all required steps in the process.
- ✓In addition to the application and questionnaire, this position requires an online assessment.
- ✓The online assessment measures critical general competencies required to perform the job.
- ✓Selective Service Registration is required for males born after 12/31/1959 Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment.
- ✓A pre-placement physical examination is not required.
- ✓Subject to background/security investigation Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
- ✓Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest.
- ✓In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
- ✓Upon completion of your probationary period period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
- ✓A transcript must be submitted with your application if you are basing all or part of your qualifications on education.
- ✓Note: Only education or degrees recognized by the U.S.
Personality Fit
Job ID: 25435120-44ee-40a2-8b91-28e4b89af311
Posted via USAJobs