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Program Support Assistant
Veterans Health Administration · Posted 11 days ago
On-site Prescott, AZ $45K – $59K Apply by Sep 11, 2026 Miscellaneous Clerk And Assistant ESFJESTJISFJISTJ
Apply for this job → About the Role
The Program Support Assistant (PSA) serves the Social Work Service at Northern Arizona VA Health Care System (NAVAHCS) in Prescott, Arizona. The PSA performs general program support work such as the collection, compilation, research, and/or tracking of data and program information. Performs training support duties for computer related issues which includes a variety of administrative functions necessary to the smooth management of an office.
What You'll Do
- →Major duties include but are not limited to the following: Performs work involving the collection, compilation, and/or tracking of data and statistical information in support of an organization's operation.
- →In charge of scheduling and environment of care issues.
- →Provides orientation guidelines to other Program Support Assistant (PSA) and helps ensure the successful operation of the SWSL processes.
- →Assists the assigned Social Work Chief or Supervisor in tracking data that ensures the optimum performance of the assigned SWSL Program(s), for example, Caregiver Support Program (CSP), Contract Nursing Home Program (CNH) , Patient Align Care Team PACT Social Workers.
- →For example, from databases tracking access to care, staff workload and productivity, and internal reports.
- →Maintains current knowledge of facility resources, services, and SWSL processes/policies to oversee day-to-day operations, extract and track data.
- →Supports program compliance to Commission on Accreditation of Rehabilitation Facilities (CARF), Joint Commission standards, and federal regulations in relation to environment of care and adhering to program standards.
- →Maintains knowledge of various reporting programs, e.g., SAIL, VSSC, that support the SWSL program.
- →Assists clinicians and/or Veterans with issues related to use of CVT and or VVC.
- →Able to schedule for group rooms usage; and may be asked to schedule meetings and other events.
- →Performs general administrative duties in support of the various functions of the assigned SWSL programs, such as Caregiver Support Program (CSP), Contract Nursing Home Program (CNH).
- →Provides for the budgeting and financial management for SW.
- →This includes budget formulation, justification, execution, and disbursement of funds to Veterans.
- →Maintains timekeeping for all employees attached to the assigned MH Programs.
Requirements
- ✓You must be a U.S.
- ✓Citizen to apply for this job Selective Service Registration is required for males born after 12/31/1959 Subject to background/security investigation Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
- ✓Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
- ✓In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
- ✓Upon completion of your probationary period or trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
- ✓There is no educational substitution at this grade level.
Personality Fit
Job ID: ecbfb529-0538-4f8e-b15a-5a535496e647
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