Job Listing
Program Support Assistant
Veterans Health Administration · Posted 10 days ago
On-site Tucson, AZ $51K – $67K Apply by Jul 8, 2026 Miscellaneous Clerk And Assistant ESFJESTJISFJISTJ
Apply for this job → About the Role
Research Service is hiring a Program Support Specialist to handle complex administrative and data support for clinic profile management, including oversight of clinic profiles, scheduling, and analysis of supply and demand across the medical center.
What You'll Do
- →Include but are not limited to: Functions as the ADPC for Research Service, which includes troubleshooting PC, laptops, telephone, and fax problems, and submits work orders for whichever is most appropriate, for problems that employees cannot resolve.
- →Responsible for assuring that all information technology equipment with the service is operational and functions and coordinates with IT equipment replacement/installation with all other services.
- →Responsible for the Scope of Practice program for individual on projects, to include annual reviews by individual, PI, and ACOS/R.
- →Assembles and summarizes data, background information, and other materials from publications and other sources.
- →Maintains automated system of program-specific data to track items such as project milestones, progress reports, compliances strategies, etc.
- →Utilizes the VAIRRS, ePROMISE and other databases to ensure projects have received appropriate subcommittee approvals and individuals meet VA research training requirements.
- →Incumbent will be required to work with and have a broad understanding of the work conducted by those individuals who are responsible for various research committees and subcommittees as well as Institutional Review Boards.
- →The incumbent will serve as a general backup for those individuals responsible for the above committees.
- →The incumbent is the Research Service PIV sponsor, responsible for processing PIV cards for all Research employees, including verifying that WOC employees have a bona fide need for a PIV card.
- →The incumbent serves as the primary timekeeper for Research Services.
- →Works with committee and subcommittee coordinators to maintain regulatory committee rosters and appointment letters.
- →The incumbent tracks all required Research personnel training in TMS and CITI.
- →The incumbent maintains the training databases, updates it weekly, and runs routine reports.
- →Researches and maintains service-level policies and SOPs per regulations and facility policy.
Requirements
- ✓You must be a U.S.
- ✓Citizen to apply for this job To be considered for this position, you must complete all required steps in the process.
- ✓In addition to the application and questionnaire, this position requires an online assessment.
- ✓The online assessment measures critical general competencies required to perform the job.
- ✓All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment.
- ✓Applicants who refuse to be tested will be denied employment with VA.
- ✓Selective Service Registration is required for males born after 12/31/1959 Physical Requirements: The majority of work will be performed in the office setting.
- ✓Some walking, standing, bending, and carrying oflight items such as books and files will be required.
- ✓Subject to background/security investigation Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
- ✓Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
- ✓In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
- ✓Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
Personality Fit
Job ID: e9517af5-dced-4cc3-8ae6-f1712a8f9d4e
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